Configure Inventory Settings

The inventory settings in DecoNetwork let you configure the global parameters for effective inventory management and ensure smooth order fulfillment.

These settings control how the system evaluates local inventory, supplier inventory, low stock warnings, and supplier availability throughout the storefront and Business Hub workflow.

For detailed information on managing inventory for a single product, refer to the article, Product SKU, GTIN & Inventory. For guidance on managing inventory for select products in Business Hub, refer to the article, Manage Inventory in Business Hub.

• Prerequisites
• Why Configure Inventory Settings
• Control Out-of-Stock Cart Behavior
• Monitor Low Inventory
• Update Inventory Levels and Warning Values
• Export Low Inventory Levels to CSV
• Best-Practice Tips
• Troubleshooting
• FAQs
• Additional Resources

Prerequisites

Why Configure Inventory Settings

Inventory Settings define how DecoNetwork evaluates stock availability throughout your storefront and ordering workflow.

• Control whether customers can purchase products that are low or out of stock.
• Prevent orders from progressing with unavailable inventory.
• Configure how supplier inventory affects storefront availability.
• Automatically apply inventory rules as products move through the ordering workflow.
• Monitor and respond to low inventory before production delays occur.

Control Out-of-Stock Cart Behavior

Configure how DecoNetwork handles products when inventory becomes unavailable.

Outcome: The system will automatically apply your configured inventory availability rules when customers browse products and add items to their cart.

1. Log into your DecoNetwork Website.

2. Browse to Admin → Products.

   

3. Select Inventory Settings.

   

   Select Inventory Settings from the Products menu.

   The Inventory Settings page is displayed.

   

   Configure how DecoNetwork evaluates on-hand inventory, supplier inventory, and low inventory warning behavior.

   Click the image to enlarge.

4. Select an option from the Add to cart behavior when out of stock dropdown list:
   • Allow adding to cart: customers can add out-of-stock products to the cart.

   • Do not allow adding to cart (check on-hand inventory): prevents customers from adding products to the cart when local on-hand inventory is unavailable.

     This option only applies to products with on-hand inventory tracking enabled.
     For instructions on how to enable inventory tracking, see the article How to enable on-hand inventory for a product.
   • Do not allow adding to cart (check supplier inventory): prevents customers from adding products to their cart when supplier inventory is unavailable. Customers will still be able to place orders if on-hand inventory is unavailable but supplier inventory is available.

   • Do not allow adding to cart (check both on-hand and supplier inventory): prevent customers from adding products to cart if both on-hand inventory and supplier inventory are out of stock.

     • Catalog products with on-hand inventory tracking enabled will check local on-hand inventory first, then supplier inventory.
     • Supplier inventory checks apply to DecoNetwork catalog products from suppliers with live ordering enabled.
     • Custom products with inventory tracking enabled will only check local on-hand inventory.
     • Products are automatically hidden from blank product and decorated product listings when all available local and supplier SKUs are considered out of stock.
     • Supplier inventory amounts can be viewed in the blank product SKU, GTIN & Inventory configuration page and also in the Business Hub Inventory On Hand page.

     • Supplier out of stock threshold (consider out of stock if available quantity is below the entered quantity): lets you define the minimum supplier quantity required before a SKU is treated as available.

       This setting is available when you select an out-of-stock behavior that includes checking supplier inventory.

       

     • Exclude supplier products which are only available by dropship (available by piece): hides products and product SKUs that are only available from the supplier through piece-by-piece dropshipping.

     • Exclude supplier products which are only available by dropship (available by full case only): hides products and product SKUs that are only available from the supplier through full-case dropshipping.

       Supplier inventory rules are retained as part of your product availability workflow. As supplier stock changes, DecoNetwork automatically re-evaluates storefront availability using your configured inventory and dropship exclusion settings.
       The dropship exclusion settings are available only when an out-of-stock behavior that includes supplier inventory checking is selected and the S&S Activewear catalog is enabled with SmartPO configured.
5. Configure the Low stock email warning behavior: This field allows you to control when low inventory warning emails are sent.
   • No Email Warning: no low inventory emails are sent.
   • Email warning only when an order takes inventory below warning level: warning emails are only sent when an order causes inventory to drop below the warning threshold.
   • Email warning in all situations (including manual adjustments): warning emails are sent whenever inventory is reduced below the warning threshold in all of the following situations.
     • On the blank product edit page
     • On the Inventory page in Business Hub
     • Through the bulk inventory importer
     • Via the Inventory API
6. Click Save.

Monitor Low Inventory

The Low Inventory On Hand Levels section lets you quickly identify products approaching low stock thresholds.

Products are flagged as having low inventory if inventory control is enabled and their stock levels fall at or below the Low Stock Warning threshold set on the Product SKU, GTIN & Inventory configuration page.

Outcome: You can proactively replenish stock before inventory shortages affect ordering or production.

1. Browse to Admin → Products → Inventory Settings.

2. Scroll to the Low Inventory On Hand Levels section.

   If there are products at or below the low inventory threshold, they will be listed here.

   

   Products configured with inventory tracking appear here when inventory falls below warning thresholds.

Update Inventory Levels and Warning Values

You can directly adjust inventory quantities, warning thresholds, and restock levels from the Inventory Settings page.

1. Locate the Low Inventory Levels section.

   

   Update inventory quantities, warning levels, and reorder targets directly from the inventory management interface.

   If there are products with low inventory warnings,  you will see a table with the following information:

   • Product Code the style code of the product and name.
   • Product Name the name of the product.
   • Color the color of the product.
   • Size the size of the product.
   • SKU the unique identifying code of the product SKU.
   • GTIN the Global Trade Item Number for the product.
   • Inventory lets you modify the current inventory level.
   • Warning lets you modify the inventory level at which a warning email will be sent to relevant team members informing them of low stock.
   • Order To lets you modify the amount a purchase order will aim to restock the product to when inventory is low.
   • On Order the total amount of stock currently on order for the product SKU. (The amount in brackets is the amount on order for stock keeping. The difference between the total on order and the amount on order for stock is the amount that is on order to fulfill a sales order).
2. Update the required inventory values.
   • Change the value in the Inventory column for each product SKU that you want to update the inventory level for.
   • Change the value in the Warning column for each product SKU that you want to modify the low stock level warning for.
   • Change the value in the Order To column for each product SKU that you want to modify the restock level for.
3. Click Save.

Export Low Inventory Levels to CSV

Export low inventory data to CSV for purchasing, reporting, or inventory reconciliation.

1. Browse to Admin → Products.

   

2. Select Inventory Settings.

   

   Inventory Settings Page

   Click the image to enlarge.

3. Click Export to CSV.

   

4. Select the Save File option in the Opening inventory.csv popup.

   
5. Click OK.

Best-Practice Tips

• Use supplier inventory checking together with on-hand inventory tracking for more accurate storefront availability.
• Configure supplier stock thresholds to avoid overselling products with low supplier availability.
• Regularly review low inventory warnings to avoid production delays.
• Test storefront product availability after changing inventory behavior settings.

Troubleshooting

Products are still visible when supplier inventory is unavailable

• Confirm supplier inventory checking is enabled in the out-of-stock behavior setting.
• Verify the supplier supports live inventory updates.
• Check whether some SKUs still have standard supplier inventory available.

Dropship-only SKUs are still purchasable

• Verify the appropriate dropship exclusion setting is enabled.
• Confirm S&S Activewear and SmartPO are configured correctly.
• Allow time for supplier inventory updates to refresh.

FAQs

What happens when a product has both regular inventory and dropship-only SKUs?

DecoNetwork evaluates supplier availability at the SKU level. Product SKUs that are only available via dropship can be excluded while standard inventory SKUs remain available.

Does supplier inventory checking apply to custom products?

No. Custom products only evaluate local on-hand inventory levels.

Additional Resources

• Manage SKU, GTIN & Inventory Settings for a Product 
• How to Manage Product Inventory