This article details the process of canceling your DecoNetwork subscription. Before you submit a cancellation request, please consider reaching out to our client services team to discuss your reason for canceling. Our team is always available to help resolve any issues you may be having that have made you decide to cancel.
Prerequisites
- You must have administrator access to use this feature
To Cancel your DecoNetwork Subscription:
- Log into your DecoNetwork Website.
- Browse to Admin > Account.
- Select Cancellation Request.
While we are sad to see you go any feedback you can give us about your experience with DecoNetwork is greatly appreciated and will be used to help us improve our services to other customers. Your assistance can be provided by checking the relevant boxes in the exit survey, and by leaving any comments in the space provided.
- Once you are ready, confirm the cancellation by selecting "Yes" from the Cancellation Confirmation drop-down.
Comments
1 comment
We are canceling the account due to retiring and selling company. The auto payment from the bank needs to be stopped.
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