Merge customers

The Merge Customer feature allows you to merge two accounts together for a customer who has signed up more than once under different accounts.

Prerequisites

• You must have Administrator and/or Sales Manager permission to use this feature.

To merge a customer account with another:

1. Log into your DecoNetwork website.
2. Browse to Business Hub > Customers.
   
3. Click View to open a customer account you want to merge.
   

   You can also click anywhere within a customer's row to load it.

4. Click on merge customer under the Customer options.
   
5. Click OK in the confirmation dialog to proceed.
   

   The Merge Customer popup is displayed.

   
6. Select a customer from the dropdown list.
   
7. Click OK.

   The second customer account is deleted and all its orders, quotes and designs will be merged into the first account.