Order Templates

Order-related documents originating from your shop are automatically rendered using templates. These templates are used during the order process. The format is CSS/HTML which is converted to PDF when attached to an email that is sent to the customer. The templates are also used as the basis of the web page equivalent - such as a customer view of an order - when the customer clicks a link in an email sending them to their order. The layout and the content of the templates are customizable.

Prerequisites

• You must have administrator access to use this feature
• To edit HTML templates, an understanding and knowledge of HTML is required
• To edit CSS templates, an understanding and knowledge of CSS is required
• To set up the order-reply email address you need to contact your domain name administrator
• The Email and order templates app must be enabled to use this feature if you are on the Standard plan
• The Email and order templates app must be enabled if you are on the Standard plan and want to customize the templates

To configure Order Templates

1. Log into your DecoNetwork website and click Admin.
2. Click Settings.
3. Click Email and Order Templates.
   

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4. Click Order Templates.
5. Click Edit beside the template you want to modify.
   

   The configuration screen for the selected template loads.

   

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6. Configure the template as desired.

   Messages

   You can edit the message that will be included in the content of the template. Untick the Use Default checkbox to modify the default message.

   Default Template

   This section shows the code for the default template.

   Customize Template

   Note, if you are on the Standard plan or lower, you must enable the Email and Template app in order for the Customize Template feature to be enabled.

   This section allows you to edit the template. Tick the Customize default template checkbox to modify the default template.

   

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   Settings

   Here you can configure template-specific settings.

   Order Template

   
   • Show Barcode on Invoice: lets you configure whether a barcode will be displayed on the invoice. When scanned, the barcode will load the order in Business Hub. Tick the checkbox to show a barcode on the invoice.
   • Quote Header: lets you change the heading label that is displayed at the top of a quote.
   • Invoice Header: lets you change the heading label that is displayed at the top of an invoiced order.
   • Order Header: lets you change the heading label that is displayed at the top of an order.

   Worksheet Template

   
   • Show Customer Notes on Worksheet: lets you configure whether customer notes will be displayed on the production worksheet. This includes notes to and from the customer. Tick the checkbox to show customer notes on the worksheet.
   • Show Barcodes on Worksheet: lets you configure whether a barcode will be displayed for each line item on the production worksheet. When scanned, the barcode will load the production item in Business Hub. Tick the checkbox to show barcodes on the worksheet.

   Shipping Label Template

   
   • Shipping label branding: lets you choose whether the shipping label will use the Fulfillment Center logo and branding or the affiliate store logo and branding.
   • Display: lets you select what to show on the shipping label:
     • Order number: shows the order number
     • Contact Name: shows the name of the contact who placed the order
     • Ship via: shows the shipping method
     • Total items: shows the total number of items in the order
     • Total weight: shows the order's total weight
     • Number of boxes / parcels: shows the total number of boxes or parcels for the order

   Purchase Order Template

   
   • Show Barcode on Purchase Order: lets you configure whether a barcode will be displayed on the purchase order. When scanned, the barcode will load the purchase order in Business Hub. Tick the checkbox to show a barcode on the purchase order.

   Artwork Approval Template

   
   • Show Barcode on Artwork Approval: lets you configure whether a barcode will be displayed on the artwork approval. When scanned, the barcode will load the artwork approval in Business Hub. Tick the checkbox to show a barcode on the artwork approval.

   Purchase Order Stock Sheet Template

   
   • Show Barcode on Purchase Order: lets you configure whether a barcode will be displayed on the purchase order stock sheet. When scanned, the barcode will load the purchase order in Business Hub. Tick the checkbox to show a barcode on the purchase order stock sheet.
7. Click Save.