Reject Quote

If the customer rejects a quote outside of the system (by email or verbally), rather than using the online approval/rejection system from the customer account area, you can manually mark the quote as rejected in Business Hub.

Prerequisites

• You must have Administrator, Sales Manager, or Sales Team permission to use this feature.

To reject a quote:

1. Log into your DecoNetwork website.
2. Browse to Business Hub > Quotes.
   

   Click the image to enlarge.

3. Click View to load the quote you want to reject.
   

   You can also click anywhere within a row to load the quote, except on the customer name. Clicking on the customer name loads the customer record.

4. Click on Mark Quote as Rejected in the Quote Actions menu.
   
5. Enter a reason for rejecting the quote in the Mark Quote As Rejected popup.
   
6. Click okay.