Connect DecoNetwork to your accounting software so order, customer, and product data flows automatically into your books once you request a sync. This keeps your financial records accurate without manual re-entry, and lets your reporting and reconciliation workflows keep progressing as orders move through your store.
In This Article
- Prerequisites
- Why use this feature?
- What Data Syncs
- Important Sync Characteristics
- What if I edit a customer, product, or inventory record in the accounting software?
- Supported Accounting Software
- Additional Resources
Prerequisites
- You must have Admin access to connect an accounting integration.
- An active account with one of the supported accounting software providers: the accounting software Desktop, the accounting software Online, Xero, or Sage One.
- Only one DecoNetwork account can be authorized to sync with your accounting software account at a time.
Why use this feature?
Sending order and customer data to your accounting software automatically keeps your books current without re-entering the same information twice. Because DecoNetwork remains the source of truth for orders, customers, and products, the integration simply carries that data downstream into your financial reporting workflow whenever you choose to sync.
- Eliminates double data-entry between DecoNetwork and your accounting software
- Reduces time spent on administrative work
- Minimizes the risk of manual data-entry errors
- Keeps revenue figures accurate and up to date for reporting requirements
What Data Syncs
Once you connect an accounting package, the following data can be sent from DecoNetwork into your accounting software:
- Customer records
- Invoices
- Payments
- Products
- Purchase orders
Important Sync Characteristics
Before you connect an accounting integration, it helps to understand exactly how and when data moves.
- Manual initiation – Data sync occurs only when you initiate it; it does not run automatically.
- One-way syncing – Order data is pushed from DecoNetwork into your accounting software. Data does not sync back from the accounting software into DecoNetwork.
- Sync timing – You choose when order data enters the sync queue: either upon order placement, or when an order is marked as invoiced (typically at shipment or when marked manually).
- Account limitation – Only one DecoNetwork account can be authorized to sync with your accounting software account at a time.
Once data has synced, avoid editing it directly in your accounting software. The integration assumes synced data remains untouched – modifying it there can cause errors on the next sync attempt.
What if I edit a customer, product, or inventory record in the accounting software?
Because syncing only runs one way – from DecoNetwork into your accounting software – any changes you make directly in the accounting software, Sage, or Xero are not pulled back into DecoNetwork. This is intentional: DecoNetwork/Business Hub is designed to remain your single source of truth for customers, products, inventory, and orders, and your accounting software is the downstream record for revenue and tax reporting.
If your workflow depends on data flowing from the accounting software back into DecoNetwork, this integration isn't built for that – make the source change in DecoNetwork instead, then sync it across as usual.
In practice, this means:
- Customer edits made in the accounting software (address changes, new contacts, etc.) stay in the accounting software only. To keep records consistent, make customer updates in DecoNetwork first.
- Inventory changes made in the accounting software have no effect on DecoNetwork's inventory levels, since inventory isn't synced between the two systems at all – see Manage Inventory in Business Hub.
- Order edits made in the accounting software are handled differently – see the "out of date order" setting in the the accounting software Online setup guide, which lets you choose whether DecoNetwork always overwrites the the accounting software version or asks you order-by-order.
Supported Accounting Software
DecoNetwork supports integration with:
- the accounting software Desktop
- the accounting software Online
- Xero
- Sage One
Additional Resources
Still have questions? Use the Search Tool at the top of the page to find more related guides. Need help? Click the icon to submit a support ticket – our Client Services team is ready to assist!
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