Activate cancelled abandoned cart

You can reactivate an abandoned cart after it has been canceled at any time. A reactivated cart may be converted into a quote or an order.

Prerequisites

• You must have Administrator and/or Sales Manager permission to use this feature.

To activate a canceled abandoned cart:

1. Log into your DecoNetwork website.
2. Browse to Business Hub > Abandoned Carts.
   
3. Click on the Closed tab.
   
4. Click View to load the canceled abandoned cart order you want to activate.
   

   You can also click anywhere within the row of a canceled abandoned cart to load it.

5. Click on Activate Order.
   
   The order will be moved to the Open tab of the Abandoned Carts page.