Activate cancelled abandoned cart

You can reactivate an abandoned cart after it has been cancelled at any time. A reactivated cart may be converted into a quote or an order.

Prerequisites

• You must have Administrator and/or Sales Manager permission to use this feature.

To activate a canceled abandoned cart:

1. Log into your DecoNetwork website.
2. Browse to Business Hub > Abandoned Carts.
   
3. Click on the Closed tab.
   
4. Click View to load the cancelled abandoned cart order you want to activate.
   

   You can also click anywhere within a cancelled abandoned cart's row to load it.

5. Click on Activate Order.
   
   The order will be moved to the Open tab of the Abandoned Carts page.