In the course of business operations, there are instances where you may need to resend a purchase order that has already been emailed to a supplier. This need can arise due to various reasons such as lack of response from the supplier, required changes to the order details, or to ensure timely fulfillment of the order.
DecoNetwork's Business Hub provides flexibility by allowing you to resend purchase orders at any time, provided that no items from the purchase order have been marked as received. This capability ensures that you can effectively manage communication with suppliers and maintain accurate transaction records throughout the procurement process. In this tutorial, we will guide you through the step-by-step process of resending purchase orders within Business Hub.
Prerequisites
- You must have Administrator and/or Purchasing permission to use this feature.
To resend a purchase order:
- Log into your DecoNetwork website.
- Browse to Business Hub > Purchase Orders.
- Click anywhere within a purchase order's row to load the purchase order you want to resend.
The purchase order will load in the work area.
- Click on Resend Purchase Order.
A message is displayed, warning of potential double charges if you resend.
- Click OK to confirm that you want to resend the purchase order.
- Select the method for sending the purchase order.
- SmartPO Direct Send: Send purchase order directly to the supplier's ordering system
- Email: Send purchase order via email
- Click send.
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