Edit your Customer Order Statuses

In DecoNetwork, orders progress through various statuses that reflect their position within the production workflow. These statuses provide clarity on the order's stage, from initial placement to completion. DecoNetwork empowers you to customize these status names to align with your business's unique production processes.

By personalizing these names, you can enhance transparency and effectively communicate your internal workflows to customers. Tailoring status names helps customers understand where their order stands in your production pipeline more intuitively than generic labels. Incorporating your business-specific terminology ensures consistency with your brand identity across all customer communications.

To edit Customer Order Statuses:

1. Log into your DecoNetwork website.
2. Browse to Admin > Settings > Production & Order Settings > Customer Order Statuses.
   
3. To edit a customer order status name, simply tick the 'Override' box and type a new status name in the corresponding Customer Status field.

   Best Practices for Customizing Status Names

   • Be Clear and Specific: Use descriptive terms that clearly indicate each stage of the order's journey.
   • Keep it Consistent: Ensure consistency in terminology across all stages to avoid confusion.
   • Test Before Implementing: Review the changes to ensure they accurately reflect your workflow and are easily understandable by both internal staff and customers.