Send artwork approval email to customer

You can send an automatically generated artwork approval email to the customer directly from Business Hub. The email includes a link to an automatically generated artwork approval form that the customer can approve or reject online.

Prerequisites

• You must have Administrator and/or Artwork Staff permission to use this feature.

To send an artwork approval email to the customer:

1. Log into your DecoNetwork website.
2. Browse to Business Hub > Artwork Approvals.
   
3. Click view to load the artwork approval you want to email.
   
4. Click on Send to Customer.
   
5. Change or enter information in the Email Artwork To Customer form.
   
   • Subject: subject of the email. (Your shop name, along with, "Artwork Approval", is automatically added to the Subject field)
   • To: email address of the customer. (The email address saved in the customer's Account record is automatically added to the To field)
   • Cc: email address(es) of other recipients you want to send a copy of the artwork approval form to. (Separate email addresses with a comma)
   • Bcc: email address(es) of other recipients you want to privately send a copy of the artwork approval form to (Separate email addresses with a comma)
6. Tick Attach PDF, if you want the customer to also receive a PDF of the artwork approval form.
7. Add a custom message. (Optional)
8. Click OK.

   This status of the artwork approval will be changed to Awaiting Approval.