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    Cyndi Pedwell

    what format do we need to enter our customers cell number in their account for this to work?  In Canada so is it 2042445566   or is it 12042445566 or do we need the + in front?

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    Lee Prazner

    Hi Cyndi,

     

    The phone number needs to be in full international format. This means that you need to include the plus sign (+) followed by the country code, city code, and local phone number.

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