Store Availability - All Decoration Processes

Store availability controls where a decoration process can be used across your DecoNetwork system, such as in specific stores, store groups, and in Business Hub. Use these settings to ensure each decoration method appears only where it makes sense for your workflow. Note: Availability is not a user permission setting.

In this article:

• Prerequisites
• Why configure store availability?
• Step 1: Open a decoration process
• Step 2: Open the Availability tab
• Step 3: Set Business Hub and Webstore availability
• Step 4: Set global default availability
• Step 5: Add Store Group rules
• Step 6: Add Store rules
• Step 7: Save your changes
• Best-practice tips
• Troubleshooting
• FAQs
• Additional Resources

Prerequisites

Why configure store availability?

• Keep the ordering experience clean: only show relevant decoration methods in each store.
• Support different business models: offer different processes for different store groups (e.g., retail vs. wholesale).
• Reduce errors and rework: prevent customers (or staff) from selecting a method you don’t support for that channel.

Step 1: Open a decoration process

1. Log into your DecoNetwork Website.

2. Go to Admin → Decoration Processes.

   

   

3. Select the decoration process you want to configure (for example, DTG Printing).

Step 2: Open the Availability tab

1. Within the selected decoration process, click Availability.

   

   The Availability settings will be displayed.

2. Review the Availability settings shown on the page.

   

   Click the image to enlarge.

   

   Note: Availability controls whether the decoration process appears in Business Hub and/or stores, and whether it is available by default (global), by store group, or by individual store.

Step 3: Set Business Hub and Webstore availability

Use this section to control whether the decoration method can be used in both Business Hub and stores or only in Business Hub.

1. In Business Hub and Webstore Availability, choose one option:
   • Available in Business Hub and Stores: Select this option to make this decoration method available in both Business Hub and stores.
   • Available in Business Hub only: Select this option to make the decoration method only available in Business Hub.

Step 4: Set global default availability

The Global options define the system-wide default for this decoration method across all stores. Store Group and Store rules (added later) can override this default.

1. In the Global section, choose one option:
   • This is available in all stores by default: Select this option to make the decoration method available in all stores by default.
   • This is not available in any store by default: Select this option to remove this decoration method from all stores by default.

Step 5: Add Store Group rules

Store Group rules let you control availability at a group level (helpful when you manage multiple stores with similar requirements). Store groups are created in Admin → Websites → Store Groups, and stores are assigned through Admin → Websites → Manage → Administration → Group Settings.

1. In the Store Group section, click Add Rule.

2. In the Select Groups popup, search for a group if needed, then select one or more groups.

   
   If you have many groups you can use the Search field to find specific groups by their name. To search, type the group name into the Group name box and click Search. Then, select the group you want to add to your rule.
3. Click Add Selected Groups.

4. For each selected group, choose whether to Allow or Deny access to the decoration process.

   

Step 6: Add Store rules

Store rules let you override availability for a specific store – useful when a single store needs an exception.

1. In the Store section, click Add Rule.

2. In the Select Stores popup, search for and select the stores you want.

   
3. Click Add Selected Stores.

4. For each selected store, choose whether to Allow or Deny access to the decoration process.

   

Step 7: Save your changes

1. Click Save to apply your availability changes.
2. If you don’t want to keep your changes, click Cancel.

Best-practice tips

• Choose a strategy first: start from “available everywhere” (then deny exceptions) or “available nowhere” (then allow only what’s needed).
• Prefer Store Group rules for scale: use Store rules only for one-off exceptions.
• Keep customer choice intentional: if customers shouldn’t pick a method, set it to Business Hub only.
• Document your intent: maintain a quick internal note of why each rule exists (especially if you manage many stores).

Troubleshooting

The decoration method still appears in a store where I denied it

• Confirm you clicked Save after making changes.
• Check whether a Store rule is allowing the method (Store rules are commonly used as exceptions).
• Review both Store Group and Store rules for conflicts.

The decoration method doesn’t appear in any store

• In Global, if you selected This is not available in any store by default, add at least one Allow rule for a Store Group or Store.
• Confirm the method is set to Available in Business Hub and Stores if you expect it to appear in stores.

I can use the method in Business Hub, but customers can’t see it

• Verify Business Hub and Webstore Availability is set to Available in Business Hub and Stores.
• Confirm the store (or its group) has an Allow rule, or that the global default allows it.

FAQs

Should I use Store Group rules or Store rules?

Use Store Group rules when multiple stores should behave the same. Use Store rules for exceptions (one store that needs different behavior).

What does (D) mean next to a store name?

(D) indicates the store has been deleted.

Additional Resources

• Smart Select Rules - All Decoration Processes
• Artwork Fee - All Decoration Processes
• Product Availability