All notes associated with an order can be viewed within a production item. You will be able to view both internal notes and external notes (i.e. notes sent to the customer and notes received from the customer).
- You must have Administrator, Production Manager or Production Team permission to use this feature.
To view order notes:
- Log into your DecoNetwork website.
- Browse to Business Hub > Production.
- Click view to load the item you want to download production files for.
You can also click anywhere within a job item's row to load it.
- Click on the Order Notes tab.
All internal and external order notes are displayed with the name of the creator and the date and time of creation.