View order notes in production item

All notes associated with an order can be viewed within a production item. You will be able to view both internal notes and external notes (i.e. notes sent to the customer and notes received from the customer).

Prerequisites

• You must have Administrator, Production Manager or Production Team permission to use this feature.

To view order notes:

1. Log into your DecoNetwork website.
2. Browse to Business Hub > Production.
   
3. Click view to load the item you want to download production files for.
   

   You can also click anywhere within a job item's row to load it.

4. Click on the Order Notes tab.
   

   All internal and external order notes are displayed with the name of the creator and the date and time of creation.