In the fast-paced world of e-commerce, efficient order processing is crucial for maintaining customer satisfaction and ensuring the smooth operation of your business. One of the key steps in this process is marking an order as shipped. This not only updates the order status for your internal records but also informs the customer that their purchase is on its way, enhancing transparency and trust. Once marked as shipped, an email with shipping and tracking details will be sent to the customer. This tutorial will guide you through the step-by-step process of marking an order as shipped.
Prerequisites
- You must have Administrator, Production Manager, or Shipping permission to use this feature.
- The order must have the status, "Awaiting shipping"
To mark orders as shipped:
- Log into your DecoNetwork website.
- Browse to Business Hub > Shipping.
- Tick the checkboxes of the orders you want to mark as shipped.
- Click on Mark as shipped.
The status of all selected orders will be changed to Shipped and the orders will be moved to the Shipped tab.
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