LivePerson is a communication system that enhances your affiliate store owners experience by letting them engage with a fulfillment operator in real-time. In DecoNetwork, the Fulfillment Center can enable LivePerson Support to communicate with their affiliate stores through in-app messaging. To find out more about the benefits of LivePerson, visit their website at www.liveperson.com.
Prerequisites
- You must have administrator access to use this feature
- You must have the LivePerson Support app enabled
- You require a LivePerson Pro account (www.liveperson.com)
To configure LivePerson Support on your sites:
- Log into your DecoNetwork Website.
- Browse to Admin > Websites.
Select LivePerson Support.
- Enter your Site ID.
- Enter your Image URL as configured in LivePerson.
- Press the Save button.
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