Disconnecting your Shopify store from DecoNetwork (DN) may be required for various reasons, such as if you're changing fulfillment partners, closing a store, or making operational adjustments. Whatever the reason, it's essential to follow the correct process to ensure a smooth disconnection. This tutorial will guide you through the steps to properly disconnect your Shopify store from DN.
Before disconnecting, it’s crucial to ensure that all pending orders have been fully processed. This includes confirming that any open orders have been fulfilled, shipped, and appropriately updated in both Shopify and DN. Failing to process outstanding orders before disconnecting could result in missed or delayed shipments, inventory discrepancies.
In this article...
Step 1: Disconnect the Shopify Store
Step 2: Review Inventory Settings
Step 1: Disconnect the Shopify Store
- Log in to your Shopify Admin.
- Click on Settings in the bottom-left corner of the admin dashboard.
- SelectApps and sales channels.
- Click on Develop apps.
- Click on the custom DecoNetwork fulfillment app.
- Click Uninstall app.
The app will be moved to the "Uninstalled" apps list in your Shopify admin. If needed, you can reinstall the app from this list at any time.
Step 2: Review Inventory Settings
Remove any locations associated with DN to avoid future inventory syncing errors.
- From your Shopify Admin, browse to Settings > Locations.
- In the All locations section, click the location associated with DN.
- Scroll to the bottom of the location page, then click Deactivate location.
Click the image to enlarge.
- Select a location in the confirmation popup then click Deactivate location.
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