Search for a Customer's Previously Uploaded Design in Business Hub

When creating a new order for a customer in DecoNetwork’s Business Hub, you might need to locate a design that a customer has previously uploaded. This is a crucial step in ensuring that you can apply the correct design to their new product. Follow this step-by-step tutorial to efficiently search for and use a previously uploaded design.

To search for a customer's uploaded design when creating a new order:

1. Log into your DecoNetwork website.
2. Browse to Business Hub > Customers.
   
3. Click View to open a customer account you want to view the designs of.
   

   You can also click anywhere within a customer's row to load it.

4. Click on the Create order from the Customer Options menu.
   
5.  
6. Click on the Load Designer button.
   

   The Online Designer will be displayed.

   
7. Select a product from the Products tab in the Designer.
8. Select on the Add tab.
   
9. Click on Customer Design.
10. Choose the design type from the Select design type popup.
    

    The Select Artwork popup will be displayed.

    
11. Click on My Uploads.
    
12. Use the search field to find the design you want to re-use. You can search by keywords or the image filename.

    The system will filter the designs for the currently selected customer, displaying those that match the search term.

13. Select the required design and click Select Design.