When creating a new order for a customer in DecoNetwork’s Business Hub, you might need to locate a design that a customer has previously uploaded. This is a crucial step in ensuring that you can apply the correct design to their new product. Follow this step-by-step tutorial to efficiently search for and use a previously uploaded design.
To search for a customer's uploaded design when creating a new order:
- Log into your DecoNetwork website.
- Browse to Business Hub > Customers.
- Click View to open a customer account you want to view the designs of.
- Click on the Create order from the Customer Options menu.
- Click on the Load Designer button.
The Online Designer will be displayed.
- Select a product from the Products tab in the Designer.
- Select on the Add tab.
- Click on Customer Design.
- Choose the design type from the Select design type popup.
The Select Artwork popup will be displayed.
- Click on My Uploads.
- Use the search field to find the design you want to re-use. You can search by keywords or the image filename.
The system will filter the designs for the currently selected customer, displaying those that match the search term.
- Select the required design and click Select Design.
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