The Record Payments page lets you record payments of outstanding balances for particular customers or companies made outside of the system. Payments can be recorded individually or in bulk.
- You must have Administrator and/or Sales Manager permission to use this feature.
To record payments:
- Log into your DecoNetwork website.
- Browse to Business Hub > Record Payments.
- Tick the checkboxes of the customer(s) that you want to record payment for.
- Click on the Record Payments action.
The Recording Payments progress popup is displayed.
When processing is complete, the status of all outstanding balances in orders placed by the customer will be updated to 'Paid in Full'.