Website Store Options

The Use store contact details and branding setting lets you control whether your store displays its own contact details and branding or uses the fulfillment center’s details instead.

This setting is configured from your store’s Store Options page. It allows you to choose whether your store appears as an independent brand or as part of the fulfillment center.

If you do not see the Store Options menu, it usually means this setting has been controlled by your fulfillment center and is not available for you to change.

Prerequisites

Why this setting matters

This setting determines how your store is presented to customers.

• Use store details to present your own brand, contact details, and identity
• Use fulfillment center details to align your store with the fulfillment center’s branding
• Ensure your customers see the correct contact and business information

Step 1: Open Store Options

1. Log into your DecoNetwork account.

2. Browse to Admin.

   

   If you are the Fulfillment Center:

   1. Browse to Websites.

      

   2. Click the Manage button beside the affiliate store you wish to configure store options for.

      

3. In the left menu, go to Store Configuration → Store Options.

   

   The Store Options page will open if this setting is available to your store.

   

   Open Store Options to access the contact details and branding setting

Step 2: Choose your contact details and branding

1. Click on the Use store contact details and branding dropdown box.

   

2. Select one of the following:

   • Show store details: your store uses its own contact details and branding
   • Show fulfillment center details: your store uses the fulfillment center’s contact details and branding
   Choose Show store details if you want your store to appear as your own independent brand.
3. Click Save.

When the setting is not available

If you cannot see the Store Options menu or this setting, it means the fulfillment center administrator has already decided which contact details your store must use.

In this case:

• Your store will automatically use either your own details or the fulfillment center’s details
• You will not see the option to change it

If you are the fulfillment center, you can allow store-level control via Admin → Websites → Store Options.

If you are an affiliate and you need to change this behavior, contact your fulfillment center and ask them to allow store-level control.

Best-Practice Tips

• Use store details when building your own brand identity
• Use fulfillment center details if you want a consistent, centralized brand experience
• Check your storefront after saving to confirm the correct details are displayed

Troubleshooting

I don’t see Store Options in my menu

This means the setting is controlled by your fulfillment center.

• This is expected behavior
• Contact your fulfillment center if you need access

I changed the setting but don’t see any difference

• Refresh your storefront
• Clear your browser cache if needed

I’m not sure which option to choose

• Choose store details for independence
• Choose fulfillment center details for consistency with your supplier

FAQs

Why can’t I change this setting?

Your fulfillment center has locked this setting at a global level.

Who controls whether I can access this option?

Your fulfillment center controls whether this setting is available to your store.

Does this affect my storefront?

Yes. It changes which contact details and branding your customers see.

Additional Resources

• Global Store Options
• Change my company address