Copy order

You can copy existing orders in Business Hub. This feature allows you to quickly create orders for products previously ordered by the customer.

Prerequisites

• You must have Administrator, Sales Manager or Sales Team permission to use this feature.

To copy an order:

1. Log into your DecoNetwork website.
2. Browse to Business Hub > Orders.
3. Click View to load the order you want to copy.
   

   You can also click anywhere within a row to load the order, except on the customer name. Clicking on the customer name loads the customer record.

4. Click on Copy Order.
   

   A Copy Order popup will be displayed allowing you to choose an option.

   
   • Copy as Quote: will make a copy of the order and at the same time convert it back to a quote.
   • Copy as Order: will make a copy of the order.
5. Select an option.
6. Click Okay.

   A Copying Order progress popup will be displayed.

   

   When copying is complete, a message will be displayed informing of the number of products reordered. If products have become unavailable since the original order was created, a warning message will be displayed informing of this and indicating the number of products that cannot be reordered.

7. Click OK.

   When copying a order, any price overrides that were applied to line items in the original order will be maintained in the new order.