Accurate production time settings and clear production statuses are crucial for managing your workflow and ensuring timely deliveries to your customers. In this guide, we will walk you through the steps to set up production times for different products and decoration processes and how to configure custom production statuses for managing your production workflow. Whether you're handling decorated or blank products, these configurations will help streamline your operations and enhance customer satisfaction.
Watch the following video for instructions on configuring production time and statuses for a particular product. (Read further for written instructions).
Prerequisites
- You must have administrator access to use this feature
To configure Production settings for specific products:
- Log into your DecoNetwork Website.
- Browse to Admin > Products.
- Select a product to configure by either:
- Clicking on the product code.
- Clicking on the product name.
- Clicking on the Manage button beside the product you want to configure, then selecting Edit Product.
The product properties will be shown in the main work area, with a menu at the left to select property categories. General will be selected by default.
- Select Production from the product properties menu.
The main work area contains the production settings for the product.
- Configure the settings as required.
Production Time
The production time setting allows you to define how long it takes to ship a product after receiving payment. This time is added to the shipping company's estimated shipping duration to calculate the delivery date.
Different decoration processes may have varying production times. DecoNetwork enables you to set specific production times for each decoration process.
You can set the default production time for blank products, which will be used to calculate the delivery date for products sold without decorations.
You can either use the default production time of 5 days or specify a custom value.
Production Statuses
- Use System Production Statuses makes all system production statuses available for use by this product.
- Specify Custom Production Statuses lets you toggle each system production status on or off for this product. The checkboxes will become enabled when the Specify Custom Production Statuses option is selected.
Un-tick the checkbox to make a status unavailable for the product. Tick the checkbox to make the status available.
- Click Save or Save and Continue when done.
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