Edit customer login details

Sometimes, customers may request changes to their login details due to reasons such as forgetting their password, wanting to update their username, or if there has been a security breach and the customer's account has been compromised. The Edit Login Details feature in Business Hub allows you to change the login credentials for a customer. The username can be changed and the password can be reset. Below is a step-by-step tutorial on how to edit customer login details.

Prerequisites

• You must have Administrator and/or Sales Manager permission to use this feature.

To edit a customer's login details:

1. Log into your DecoNetwork website.
2. Browse to Business Hub > Customers.
   
3. Click View to open a customer account you want to edit.
   

   You can also click anywhere within a customer's row to load it.

4. Click on Edit Login Details next to the Login Details section heading.
   

   The Edit Login Details popup will be displayed.

   
5. Edit the login details.
   1. Username: enter a new username.
   2. Password: enter a new password.
   3. Re-enter Password: re-enter the new password.
   4. Click OK.