Using the Business Hub Interface

Business Hub is where you manage orders, customers, production and inventory for your business. This article explains to how to navigate around the Business Hub user interface and how to filter what information is displayed in each section. Click on the Business Hub button in the Top Toolbar to load the Business Hub window.

The Top Bar

The Top Bar controls the overall view of the system between the Admin area, Business Hub, and your Website. It also contains the Universal Search box, help options, details of the account logged into the system and the View Stores drop-down.

Universal Search lets you find anything that your DecoNetwork service manages or does through a single search box. For details on how to use Universal Search, click here to read the Using Universal Search help article.

Clicking on the question mark icon will display a menu with links to all the help options and support resources available to you in DecoNetwork. If you are not able to find the answers you are looking for in the available resources, you can click on the Raise Support Ticket button to submit a support request.

Fulfillment Centers that are on the Standard plan will not see the View Stores drop-down box as they only have control of a single store. If you are on the Premium or Enterprise plans the dropdown box will let you choose which store to manage and configure.

The Menu Bar

You can access the different sections of Business Hub by using the menu bar on the left. When you click on a menu item, the associated list of items will be displayed in a table at the right of the screen.

In this article...

• To view items of a particular status within a list
• To customize the fields displayed for your lists
• To sort lists
• To search within a list

To view items of a particular status within a list

Most lists are grouped by status such as open, closed, confirmed, rejected etc. You can choose to see items of a particular status in one of two ways:

• By clicking on the desired status tab at the top-left of the table list.
  
• By selecting a status from the Status drop-down list below the Status table header.
  

To customize the fields displayed for your lists:

You can customize the information displayed in the items in the Quotes, Orders, Overview, Purchase Orders, Production, Shipping, and Customers lists by choosing which fields you want to be shown in the table.

1. Click on the gear icon in the last cell of the header row.

   The table of order fields is displayed.

   
2. Tick the checkboxes for the fields you want to be displayed and un-tick the checkboxes for the fields you do not want to be displayed.

   Note, fields with checkboxes that are grayed out cannot be un-ticked as they cannot be hidden.

3. Click okay.

To sort lists

You can change how a list is sorted by clicking on any of the enabled field names (highlighted in blue) in the header row.

An initial click on a particular field name will cause the list to be sorted by that field, in descending order. Clicking on the same field name again will cause the list to be sorted by that field in ascending order.

The current sort field will be indicated by the field name cell being filled with a gray background. The current sort order will be indicated by a down arrow or an up arrow after the field name. A down arrow indicates descending order and an up arrow indicates ascending order.

To search within a list

You can search for particular items in a list using any of the active fields in the table. Search for items by typing or selecting a value in one or more of the fields in the row directly below the header row and then clicking on the Search button at the end of the row.

Text Search Fields

Text fields are indicated by a blank box. To search using a text field, click inside the box and enter the string that you want to search for.

Drop-Down List Search Fields

Dropdown list search fields have a gray button with a down arrow at the right of the field box. Click on the button and select an option from the drop-down list to search for orders with the selected value.

Value Range Search Fields

Value range search fields require To and From values to be entered as part of the search criteria. Value range search fields have a small black triangle in the bottom-right of the search box.

To search using a value range search field:

1. Click within the field box.

   A popup is displayed, containing To and From fields

   
2. Enter values in the To and From fields.
3. Click okay.

Date Search Fields

Date search fields also have a small black triangle in the bottom-right of the search box.

To search by date:

1. Click within the date field box.

   A popup is displayed, containing a drop-down list with time period options.

   
2. Select a specific time period within which you want to search orders.
   

   OR

   1. Select "Between:" to specify a custom date range.
      
   2. Click on the calendar icon. in the From field, select a date using the Date Picker tool, then click OK when you have picked the desired date. Do the same for the To field.
      
3. Click okay.