Configure shipping dimensions and box sizes

When shipping your products, you need to find the most appropriate box size to keep shipping costs at a minimum. DecoNetwork makes it easy for you to choose your packaging with the ability to set the shipping dimensions for your products. When calculating shipping rates, DecoNetwork will look at the product dimensions of all the items in the order to work out the smallest box size needed to package the items. If you want to use a different box size to the one suggested, you specify the box size in Business Hub when you record your shipments.

Watch the following video to see how to configure shipping dimensions and box sizes. Read below for written instructions.

Prerequisites

• You must have administrator access to use this feature

In this article, you will learn how...

• To configure shipping dimensions
• To record a shipment with a custom box size

To configure shipping dimensions:

1. Log into your DecoNetwork Website.
2. Browse to Admin > Products.

   

   

3. Select a product to configure by either:
   • Clicking on the product code.
   • Clicking on the product name.
   • Clicking on the Manage button beside the product you want to configure, then selecting Edit Product.
     

   The product properties will be shown in the main work area, with a menu at the left to select property categories. General will be selected by default.

4. Select Shipping Dimensions & Weight from the product properties menu.
   

   The main work area contains the configuration options for shipping dimensions and weight.

5. Scroll to the Product Shipping Dimension section
6. Configure the settings as required.
   • Product Shipping Dimensions lets you specify the length, height, and width of the product as it's prepared for packaging.
     
   • Packaged as Bundle allows you to specify that the entered dimensions represent a bundle of products rather than an individual item (useful for products like business cards for example). If your dimensions represent a bundle, tick the Dimensions above represent a bundle of this product instead of one piece checkbox, and specify how many fit into the bundle.
     
   • Shipping Separately lets you choose whether you want this product to be boxed together with other products or if you want this product to be placed into separate box(es) when calculating shipping rate estimates. Tick the checkbox if you want to box the product separately.
     
7. Click Save.

To record a shipment with a custom box size:

1. Log into your DecoNetwork website.
2. Browse to Business Hub > Shipping.
   
3. Click view to load the order you want to record a shipment for.
   
4. Click on the Record Shipment button.
   

   The Record Shipment popup is displayed.

5. Specify the shipment properties.
   
6. Enter the package dimensions used for this shipment. By default, the package dimensions fields are populated using the values specified in the product's configuration page (Admin > Products > Manage > Edit Product > Shipping and Production). See the help article, Product Shipping Dimensions & Weight, for instructions on how to configure the package dimensions of a product.
7. Click okay in the Record Shipment popup.
8. If you ticked the Send a notification email to the Customer checkbox, click okay in the Email Shipment to Customer popup.

   The shipment that you just recorded will be listed under the Shipments section. The status of the order items will be changed to Shipped.