How to Delete Companies

The Delete Company feature allows you to manage and remove company accounts in Business Hub. Fulfillment Center owners can perform a soft delete of company accounts, meaning the company will be removed from the active list but retained in historical quotes and orders, and can be reactivated if needed.

For efficient data management, you can also delete multiple company accounts at once directly from the Companies list, helping you quickly clean up duplicate or unused records.

In this article

• Prerequisites
• Why delete company accounts
• Delete a single company account
• Delete company accounts in bulk
• Best-Practice Tips
• Troubleshooting
• FAQs
• Additional Resources

Prerequisites

Why delete company accounts

Keeping your company records clean improves efficiency and ensures accurate reporting.

• Remove duplicates: Clean up duplicate accounts created during imports or testing.
• Maintain accuracy: Ensure only active companies appear in your workflows.
• Improve usability: Reduce clutter when searching or selecting companies.
• Streamline management: Bulk actions allow faster cleanup of large datasets.

Delete a single company account

Step 1: Open the Companies list

1. Log into your DecoNetwork system.

2. Browse to Business Hub → Companies.

   

   Access the Companies list from Business Hub.

Step 2: Open the company record

1. Click View on the company you want to delete.

   

   Open the company record.

   You can also click anywhere within a company's row to load it.

Step 3: Delete the company

1. Click on delete company under Company Options.

   

   A confirmation popup will be displayed.

   

2. Click OK in the confirmation popup..

   The company account will be moved from the Active list to the Deleted list.

   The company’s account information will remain available in all previously created quotes and orders.

Best-Practice Tips

• Regularly clean up unused or test company accounts to keep your database organized.
• Use bulk selection to efficiently manage large datasets.
• Review company records before deletion to avoid removing active accounts.

Troubleshooting

• Cannot delete a company: Ensure there are no customer contacts linked to the account.
• Delete option unavailable: Confirm you have the required permissions.
• Company still appears in orders: This is expected – deleted companies remain in historical records.

FAQs

Can I recover a deleted company?

Yes. Soft-deleted companies remain in the system and can be restored from the Deleted list.

Why can’t I delete certain companies?

Companies with associated customer contacts cannot be deleted until those contacts are removed.

Does deleting a company remove past orders?

No. Company details remain linked to existing quotes and orders for record-keeping purposes.

Can I delete multiple companies at once?

Yes. You can select multiple companies and use the Delete Selected Companies action to remove them in bulk.

Additional Resources

• Delete customer
• Delete customers in bulk