How to Enable Live Inventory & Purchase Orders

This article explains how to configure Supplier Account Details in DecoNetwork Admin. Properly setting up your suppliers ensures that your product pricing, stock levels, and purchase order automation work as expected. Within Supplier Account Details, you can confirm which pricing method applies (e.g., piece or case), enable currency conversion, and link your supplier accounts through SmartPO integration. SmartPO enables additional supplier functionality such as live inventory feeds and the ability to send purchase orders directly from within Business Hub.

By following this guide, you’ll learn how to:

• Verify and adjust supplier pricing so blank product costs are accurate
• Enable supplier-specific options like currency conversion where available
• Connect supplier accounts through SmartPO to unlock live inventory
• Use SmartPO to send purchase orders directly from Business Hub
• Configure out-of-stock rules and buffer quantities to prevent overselling

Watch the embedded video below and follow the written tutorial to configure your Supplier Account Details step by step.

In this article

• Prerequisites
• Why Configure Supplier Account Details
• Step 1: Access Supplier Account Details
• Step 2: Configure Supplier Pricing
• Step 3: Currency Conversion (If Supplier Uses a Different Currency)
• Step 4: Set Up SmartPO (If Supported)
• Step 5: Configure Inventory Settings
• Best-Practice Tips
• Troubleshooting
• FAQs
• Additional Resources

Prerequisites

Why Configure Supplier Account Details

Configuring supplier account details ensures that DecoNetwork connects correctly with your suppliers. Through SmartPO integration, you gain access to live inventory feeds and the ability to send purchase orders automatically from Business Hub. This alignment keeps your prices accurate, prevents overselling, and streamlines fulfillment workflows.

• Reduce errors – Ensure supplier pricing and unit types match your account setup.
• Stay accurate – SmartPO enables live inventory so customers see real-time availability.
• Save time – Send purchase orders directly from Business Hub via SmartPO integration.
• Protect customer trust – Apply out-of-stock rules and buffer quantities to prevent overselling.

Step 1: Access Supplier Account Details

1. In Admin, go to Products → Supplier Account Details.
2. Locate the supplier you want to configure (e.g., AlphaBroder, SanMar).

Step 2: Configure Supplier Pricing

1. Click Edit to open the supplier’s settings panel.
2. Select the correct pricing method (Case, Piece, or other options).
3. Save changes to apply correct pricing across blank products.

Step 3: Currency Conversion (If Supplier Uses a Different Currency)

1. If the supplier’s catalog is in a different currency than your website, prices will be automatically converted using the conversion rate set by the supplier.
2. A note will be displayed informing you that prices are converted from the catalog’s original currency to your account currency, showing the exact conversion rate being applied.
3. If there is a change in the conversion rate, you will be given the option to either:
   • Keep current conversion rate – Continue using the rate already applied (e.g., 126.28%).
   • Update to latest conversion rate – Apply the most recent rate provided by the supplier (e.g., 123.88%).

Step 4: Set Up SmartPO (If Supported)

1. Check the supplier’s Status (e.g., Not Set Up or In Use).
2. If supported, check the Enable SmartPO Integration checkbox.
3. Enter your supplier Account Information.
4. Save your credentials. This enables SmartPO, which provides live inventory feeds and (if available) the ability to send purchase orders directly from Business Hub.
5. Note: Not all suppliers support SmartPO. If it is not available, you can still use the catalog without live inventory or automated purchase orders.

Step 5: Configure Inventory Settings

1. In Admin, go to Products → Inventory Settings.
2. Choose how to handle out-of-stock items:
   • Allow customers to add to cart
   • Prevent checkout when out of stock
3. Set a Buffer Quantity (e.g., treat 10 or fewer units as out of stock).

Best-Practice Tips

• Confirm pricing after adding a catalog – Prevent margin errors by verifying supplier defaults (case vs. piece pricing).
• Use SmartPO where supported – Take advantage of live inventory and direct purchase ordering.
• Apply buffer quantities – Protect against last-minute stock changes by treating low quantities as out of stock.
• Communicate with suppliers – Some require manual activation before SmartPO works.
• Review settings regularly – Supplier policies, pricing, and integrations may change over time.

Troubleshooting

• Prices look incorrect → Check the supplier’s Price to Use setting and update as needed.
• SmartPO not showing → Not all suppliers support SmartPO; in that case, live inventory and purchase orders are unavailable.
• Live inventory not updating → Ensure credentials are entered correctly and SmartPO is supported by your supplier.
• SmartPO not working after setup → Contact your supplier; some require activation on their end before SmartPO functions correctly.

FAQs

• Q: Do I have to use SmartPO?
  A: No. You can still import supplier catalogs and configure pricing without SmartPO, but you will not have live inventory or direct purchase ordering.
• Q: What happens if my supplier catalog doesn’t support SmartPO?
  A: You’ll still be able to use the catalog, but without live inventory updates or automated purchase orders.
• Q: Can I configure multiple suppliers?
  A: Yes, each supplier can be set up independently with its own pricing and SmartPO configuration (if supported).

Additional Resources

• How to Add or Update Supplier Catalogs
• Configuring Supplier Product Markup