How to Polish a Blank Product To Your Specifications

This article explains how to polish supplier products before making them available on your website. Supplier catalogs are updated regularly, but products are not automatically optimized for your shop’s workflow. By customizing categories, decoration areas, default colors, and related product links, you ensure that customers find products quickly, receive accurate pricing, and get a realistic proof. Watch the video below and follow the step-by-step guide to configure products to your shop’s exact needs.

In this article

• Prerequisites
• Why Polish Supplier Products
• Step 1: Categorize the Product
• Step 2: Configure Views and Decoration Areas
• Step 3: Adjust the Default Color
• Step 4: Add Related Products
• Best-Practice Tips
• Troubleshooting
• FAQs
• Additional Resources

Prerequisites

Why Polish Supplier Products

Supplier products import with generic categories and decoration settings that may not match your workflow. Polishing ensures:

• Products are easy for customers to find with clear categories.
• Decoration processes reflect only what your shop offers—avoiding unrealistic promises.
• Proofs and prices are accurate, reducing rework and support issues.
• Default product presentation (color and related products) aligns with customer expectations.

Step 1: Categorize the Product

1. Go to Admin → Products and select the product to edit.
2. Select the Categories tab.
3. Delete default categories.
4. Click Assign Category and select the category and subcategories that make sense (e.g., T-Shirts → Short Sleeve).
5. Click OK.
6. Save changes.

Step 2: Configure Views and Decoration Areas

1. Go to Views & Decoration Areas in the product settings.
2. Disable decoration processes your shop does not offer (e.g., embroidery on t-shirts).
3. Click the gear icon and enable Allow custom decoration areas to reposition, resize, or add new areas on the product preview.
4. Adjust areas (e.g., raise body print area closer to neckline, resize chest logos, enable sleeves).
5. Save changes.

Step 3: Adjust the Default Color

1. Go to the Colors section of the product.
2. Select the most suitable default color (e.g., Black or White instead of pink or beige).
3. Save to ensure this is the first color shown on the website and in the design tool.

Step 4: Add Related Products

1. Scroll to the Related Products section.
2. Click Add Product and search for variants (e.g., youth size, long sleeve, ladies’ cut).
3. Select the related products to link them together.
4. Save changes so related products display on the product page.

Best-Practice Tips

• Always add categories before editing products—categories cannot be added mid-configuration.
• Test changes in the Design Tool to ensure decoration areas look accurate.
• Set consistent default colors across products for a professional storefront appearance.
• Use related products to upsell alternatives like youth or long-sleeve versions.

Troubleshooting

• Product doesn’t show correct categories → Confirm categories are created under Admin → Products → Categories.
• Decoration areas not saving → Ensure Use Custom and Allow custom decoration areas are enabled.
• Wrong color displaying by default → Re-select and save the default color under the product’s Colors tab.

FAQs

• Q: Do I need to polish products used only in Business Hub?
  A: No, polishing is primarily needed for products customers see on your storefront.
• Q: Can I apply changes in bulk?
  A: No, polishing is done per product. Use it selectively for products offered on your storefront.
• Q: Can I assign multiple related products at once?
  A: Yes, you can search and add multiple related products in one session.

Additional Resources

• Adding and Managing Product Categories
• Configuring Default Decoration Areas
• Working with Supplier Catalogs