How To Update the Availability of a Product

In DecoNetwork, you can control whether a blank product is available for use in Business Hub or on your websites using availability rules. These rules let you determine not only if a product is active, but also which stores or sites it should be shown on. This article explains how availability works, how to set rules at the product and group level, and how to apply them in bulk.

In this article

• Prerequisites
• Why manage availability rules?
• Set a product to Active or Inactive
• Configure availability on an individual product
• Set availability at the product group level
• Apply availability rules in bulk
• Best-Practice Tips
• Troubleshooting
• FAQs
• Additional Resources

Prerequisites

Why manage availability rules?

Availability rules give you precise control over where your products appear. This is especially important when you have multiple stores or are preparing products for customer-facing websites. Benefits include:

• Ensuring only polished, customer-ready products appear on websites.
• Restricting products to certain stores while keeping them accessible in Business Hub.
• Quickly updating availability for hundreds of products using groups or bulk actions.
• Preventing accidental customer orders for products not intended for sale online.

Step 1: Set a product to Active or Inactive

A blank product’s availability begins with the Active for sale setting. You can check or uncheck the Active for sale checkbox on a product to control whether it can be used.

• Active (checked): The product can be used in Business Hub and websites, provided availability rules allow it.
• Inactive (unchecked): The product will not be available anywhere, regardless of its rules.

Step 2: Configure availability on an individual product

Within a product’s configuration settings, Availability tab, you can define availability rules:

1. Choose if the product is available in Business Hub, Web Stores, or both.
2. Set whether it is available in all stores or only in specific stores or store groups.
3. Apply exceptions by creating rules for individual stores or groups.

Products restricted to Business Hub only will display with an orange background, making them easy to identify.

Step 3: Set availability at the product group level

Every product belongs to a Product Group (e.g., Apparel). Availability rules can be defined at the group level to apply defaults across thousands of products at once.

For example, you can:

• Restrict the entire Apparel group to Business Hub until polished.
• Allow all group products on web stores but exclude them from any store by default.
• Override defaults with specific store-level rules.

Step 4: Apply availability rules in bulk

Bulk actions let you quickly set availability for large sets of products:

1. Run an Advanced Search to filter products (e.g., all Nike shirts).
2. Select the products from the results list.
3. Apply the bulk action Set Availability.
4. Choose the desired availability settings and apply them to all selected products.

Best-Practice Tips

• Keep products Business Hub-only until you’ve verified decoration areas and pricing.
• Use color-coding (orange for Business Hub only) to spot limited-availability products at a glance.
• Apply group rules for consistency, then refine with individual product rules.

Troubleshooting

• A product isn’t showing on my website: Ensure it’s both Active and available in Web Stores.
• A product shows in Business Hub but not in any store: Check if it’s restricted to Business Hub only.
• Group rules aren’t applying: Confirm the product is assigned to the correct product group.

FAQs

Can I make a product available in one store but hidden in another?
Yes. Use store-specific availability rules at the product or group level.

Do inactive products affect reporting?
No. Inactive products are excluded from storefronts and Business Hub use.

What’s the default behavior?
By default, products are available in both Business Hub and Web Stores unless restricted by rules.

Additional Resources

• Configuring Products for Website Use
• Product Groups and Bulk Actions