Affiliates can earn commissions when they refer customers or generate sales through their affiliate store. DecoNetwork allows you to pay these commissions either automatically through PayPal or manually by recording an external payment.
This guide explains how both commission payout methods work and how to record or track payments made to affiliates.
In this article
- Prerequisites
- Why pay affiliate commissions through DecoNetwork?
- Pay affiliate commissions automatically using PayPal
- Record a manual commission payment
- View commission payment reports
- Best-Practice Tips
- Troubleshooting
- FAQs
- Additional Resources
Prerequisites
- You have affiliate stores enabled in your DecoNetwork system.
- Affiliates have configured PayPal details for their store.
- You have access to the Admin panel to manage commission settings.
- If using automatic payments, you have a PayPal account.
Why pay affiliate commissions through DecoNetwork?
DecoNetwork tracks affiliate sales and calculates the commissions owed for each order. Paying commissions through the system helps you maintain accurate records and ensures affiliates are compensated correctly.
Using DecoNetwork to manage commission payments allows you to:
- Automatically pay affiliates on a scheduled basis.
- Track which commissions have been paid.
- Record manual payments made outside the system.
- Generate reports for accounting and reconciliation.
Pay affiliate commissions automatically using PayPal
The easiest way to pay affiliates is to configure automatic payouts through PayPal. When enabled, DecoNetwork can send commission payments automatically from your PayPal account to the affiliate’s PayPal account on a scheduled basis.
Step 1: Open the commission payment settings
- Go to Admin → Websites → Commission Settings → PayPal Mass Payments.
- Locate the PayPal Username field.
Configure PayPal to automatically pay affiliate commissions.
Step 2: Add the your PayPal email
- Enter your PayPal email address.
- Save the changes.
Once configured, DecoNetwork will automatically send commissions to the affiliate’s PayPal account according to the payout schedule (commonly the first day of each month).
Record a manual commission payment
If you prefer to pay affiliates using another method (such as bank transfer, check, or another payment service), you can record the payment manually.
Step 1: Open the commission settings
- Go to Admin → Administration → Store Commission Settings.
- Select Record External Payment.
Use the Record External Payment option to log manual commission payouts.
Step 2: Select the commissions to pay
- Review the list of orders with outstanding commissions.
- Select the orders you want to include in the payment.
- The system will display the total commission amount selected.
Step 3: Record the payment method
- Choose the payment method used (for example, bank transfer or check).
- Confirm and save the payment record.
Recording the payment ensures the commission is marked as paid and maintains accurate financial records.
View commission payment reports
You can run reports to review commissions that have been paid to affiliates.
- Go to Admin → Reports.
- Select the Commission Payments report.
- Review or export the report for accounting and tracking purposes.
Use the commission payment report to review and track affiliate payouts.
Best-Practice Tips
- Use automatic PayPal payouts whenever possible to reduce manual administration.
- Verify the affiliate’s PayPal email address before enabling automatic payments.
- Regularly review the Commission Payments report to confirm payouts.
- If paying manually, always record the payment in DecoNetwork to maintain accurate records.
Troubleshooting
Affiliate did not receive their PayPal payment
- Verify that the correct PayPal email address is entered in the commission settings.
- Confirm that the payout date has passed.
- Check the PayPal transaction history for the payment.
Commission is still showing as unpaid
- Ensure the commission payment was recorded correctly.
- If you paid manually, confirm you used Record External Payment.
FAQs
Do I have to use PayPal to pay affiliate commissions?
No. PayPal is the only automated option, but you can pay affiliates using any method and record the payment manually in DecoNetwork.
When are automatic PayPal payouts sent?
Automatic payouts are typically sent on the first day of each month, depending on your commission payout configuration.
Can I pay multiple commissions at once?
Yes. When recording an external payment, you can select multiple orders and pay their commissions in a single payment.
Additional Resources
Still have questions? Use the Search Tool at the top of the page to find more related guides. Need help? Click the icon to submit a support ticket—our Client Services team is ready to assist!
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