A Store-Level Store Notice is a simple marketing tool that lets you highlight short-term, store-specific information to your website visitors, such as limited-time specials, local service changes, or important updates, without changing the design or structure of your site. These notices appear directly on the storefront, making them an effective way to draw attention to time-sensitive messages for a single store while keeping your Global Store Notice reserved for company-wide communication across your affiliate stores.
In this article
- Prerequisites
- Why Use Store-Level Notices?
- Step 1: Open the Store Notice Settings
- Step 2: Add a store-level notice
- Annotated screenshot
- How global + store notices display together
- Tips & best practices
- Troubleshooting
- FAQs
- Additional resources
Prerequisites
- Permission to Manage Websites and access the store’s Store Configuration.
- If a global notice is in use, it is configured under Admin → Websites → Global Store Notice.
Why Use Store-Level Notices?
Store-level notices give you the flexibility to target the right audience with the right message. Instead of cluttering a global announcement with location-specific details, you can:
- Tailor messages for one store – Focus on updates relevant only to customers of that location.
- Preserve global consistency – Keep company-wide messaging intact while adding supplemental store information.
- Highlight timely opportunities – Promote local events, seasonal offers, or limited-time pickup/delivery options without affecting other stores.
- Improve customer clarity – Reduce confusion by separating general brand updates from local announcements.
Step 1: Open the Store Notice Settings
- Go to Admin → Websites, locate the store, and click Manage.
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Open Store Configuration and select Store Notice.
Location of the Store Notice option in the Store Configuration menu.
In the main work area of the Store Notice configuration screen, message boxes are provided for you to enter content:
- Top of Page Body – Displays at the top of the main content area.
- Bottom of Page Body – Displays at the bottom of the main content area.
Step 2: Add a store-level notice
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Enter your message. Keep it brief and specific to this store. You can use plain text or HTML. If a field is left blank, no message will appear in that section.
To enter your message as HTML, click the Source button in the editor toolbar, paste or write your HTML code, and then click the Source button again to return to the normal view.
Store Notice Configuration Screen — Enter the message for this store only.
Tip: Use HTML to add formatting, links, or styles, but ensure the content remains accessible and mobile-friendly. -
Click Save. The store-level notice will now display on this store. If a global notice is active, both will appear.
Your notice will be applied immediately to this websites.
Store Notice Example
How global + store notices display together
- Global only: The global message appears on all websites.
- Store only: The store message appears on that store’s website.
- Both enabled: Both messages appear on that store’s website (global first, then store-level).
Best Practices for Store-Level Notices
- Keep it short: Aim for one sentence to avoid crowding your header area.
- Be specific: Include dates, locations, or cut-off times (“Pickup available Fri–Sun, 9am–4pm”).
- Avoid duplication: Don’t repeat your global message in the store notice.
- Accessibility: Avoid all-caps; use plain language and include key details in text, not just images or emojis.
Troubleshooting
Why don’t I see the store notice?
- Verify you saved changes in Store Configuration.
- Confirm you’re viewing the correct store’s website and that theme/header includes the notice area.
- Clear site/theme caches if your theme uses caching.
FAQs
Do I have to fill in all two boxes?
No. Leave a field blank to show nothing in that area.
Can I use HTML?
Yes. Both plain text and HTML are supported.
Can I schedule notices?
Notices do not auto-schedule; update or remove the message when it expires.
Additional resources
Still have questions? Use the Search Tool at the top of the page to find more related guides. Need help? Click the icon to submit a support ticket—our Client Services team is ready to assist!
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