Syncing of data to QB

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4 comments

  • DecoNetwork Team
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    Cristofer Cruz

    Once an order is marked as invoiced, it and any associated data (payments, products, customer, etc) will go into the sync queue.

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    Mike Wehagen

    I find this very disturbing. Payments should flow daily to your accounting software in order to reconcile daily deposits. This current way keeps you from balancing your books daily as you may not see the payment for up to 2 weeks because a deposit is required when order is placed and that needs to flow to the accounting software then. Our prior software did exactly that and posted to QB as a credit until invoice was sent over.

    How do other companies handle this?

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  • DecoNetwork Team
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    Cristofer Cruz

    You can manually mark orders as invoiced if you need to by viewing the order and clicking Mark as Invoiced.

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    Cheryl Fulbright

    Obviously, those that have done this software do not have any clue on what accounting is and how important it is to be able to balance your bank account.  I have 3 orders from Sept that I can't balance my September bank statement still because we have back order issues.  If I mark them invoiced, will that not take it out of production and mess up that side now?  I have not found the sync to QBO to be very user friendly.  I wish at this point we would never have left ShopVox...at least you could get a timely answer!!!! AND more importantly I could keep my bank acct balanced weekly.....I am 2 months behind because of DN......FRUSTRATED!

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