Add a Production time against a Decoration process - eg 5 days for DTG, two weeks for embroidery

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13 comments

  • Avatar
    Customer Service

    This combined with https://help.deconetwork.com/hc/en-us/community/posts/1260800371350-Enable-part-days-or-Hours-in-Default-Production-Days-?page=1#community_comment_1260801960330 would allow much better control over working time and lead time for different processes.

    We have four processes and different lead times for each, showing only one production days time is very misleading for customers and managing their expectations is increasing more complicated.

    We currently have a work around but it requires the sales team to remember to add the option every time there are multiple processes used or a longer turn around time for a specific process and doesn't work for internet orders. For info, we use the rush order function backwards as an extension time, reach out if you would like to know more.

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    Phil ET

    Yes, Turnaround based on decoration is a must.
    It must be in the product level as well as decoration level and quantity.
    As an example (days in parentheses can be adjusted by us in the back end)
    Embroidery logo (7 days).
    Embroidery text only (5 days)
    Dtg( 5 days)
    Screen printing one color (5 days)
    Screen printing multi color (10 days)
    Product A (2 days)
    Product B (0 day)
    Quantity over 50 add (3 days)
    So
    If some orders
    Product A with a dtg it will be 2+5 days = 7 days turnaround and lets say they ordered 100 pieces it should add that 3 extra day too totaling 10 days.
    These turnaround times on product/ decoration/ quantity level can be added and linked in the backend.

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    Wilson Prieto (c)

    im pretty sure most need this.

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    R Powers

    I can see so many requests for this feature or something similar, yet 2 years on still nothing. . .

    Disappointing

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    Dan Reynolds

    Wow yeah 2 years and 34 upvotes! Is anybody at Deco even reading these! Seriously I’m not an expert, but how long could it possibly take a web developer to implement something like this?! Maybe a single workday?

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  • DecoNetwork Team
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    Cristofer Cruz

    I would like to hone in on a scope for this request that could be achievable in the short term. Right now the same configured days for production are used regardless of applied decorations. How would you expect this to work in cases where an order contains items decorated with multiple processes?

    Let's say you set 2 days production for Direct-to-Garment and 5 days production for Embroidery. If you took an order that was decorated with both processes, would you expect the system to calculate the estimated ship by date by adding the production days for both processes so 7 days total or would you expect the system to calculate the estimated delivery date using the process with the longest production time (5 days)?

    Some have mentioned they need the ability to set production time based on ordered quantity which increases the complexity of the request quite a bit as it will likely require tracking production time by hours/minutes. Would the ability to simply set a different number of production days per process be a worthwhile improvement on its own?

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    Niki Merrett

    Hi Cris, 

    Absolutely the ability to set a different number of production days per process would be incredibly worthwhile.

    In answer to your first question, I would expect the estimated ship by date to default to the process with the longest production time. 

    Keeping fingers crossed that this is an easily achievable request!

    Thanks

    Niki

     

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    Tuomas Karppinen

    This would be good but if I understand correctly it only gives estimated time when order would be ready but it won't help us to plan production calendar? If this could be combined with other feature request about production calendar, it would awesome!

    If it would be possible to add production time for order. Now it is difficult fo us to use calendar when we don't know how long time each order will take. We have one piece one print orders and orders where is hundreds of prints. It is difficult when we have like 100 or more open orders and we want to know is our production fully booked for one or two weeks.

    My thoughts..

    1. Posibility to add production workers, how many hours and what days they work and what decoration processes they use.

    2. Add time what one decoration/decoration process will take and system would than calculate how many decoration areas are used and how many products are in one order. Than we would automatically get estimated production time. Estimated production time should also be possible to manually adjust.

    3.  If products are in stock, order would be added to next free time on production calendar. If products need to be ordered, it would add product level days and add it to next free slot.

     

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  • DecoNetwork Team
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    Cristofer Cruz

    Tuomas Karppinen your suggestions are a bit out of the scope for this request. You're describing enhancements to the production calendar/scheduling whereas this request is for production time used to determine an orders ship by date. You may want to add your feedback to this other idea which is more in line with what you're suggesting: https://help.deconetwork.com/hc/en-us/community/posts/4416443359003-Schedule-Calendared-Estimated-Production-time

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    Dan Reynolds

    It's incredibly frustrating that this feature is not implemented yet! To make this even more useful, it would be great to also be able to adjust production times, based on the quantity of products ordered. For example, a small order of a dozen DTG shirts may only take a day or two of production but if a customer wants 1000 units they should be able to clearly see that the production time will be increased.

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    Customer Service

    I agree with Dan about the turnaround time based on order size. I also think that this subject it connected to the production calendar request from Toumas as the two points must be related. 

     

    Anyway to answer your question, the way I imagine this working would be to set a specific turnaround time for each process and based on break points similar to the pricing table. In addition to this, a simple mapping for the production flow for multiple processes, here we tend to always follow process 1 then process 2 then process 3, if we could just name those eg process 1 = screen print 2 = dtg and so on, then deco would be able to add the process times together.  

     

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    R Powers

    For this to work correctly you need cut off times for production. for example within business hours as the way the system works now, we have orders coming through at 23:59 and they're classed as one production day.

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    David SG

    Looking forward to this being implemented. Been many years in the waiting.

    For orders with multiple print methods, it should add the total production time to be on the safe side. It's always easy to ship out early when possible.

    For large orders that need a longer production time, I think these orders are mostly done via quote and the ability to change the ship by date to "add X days to approval date" instead of selecting the calendar date on quote will be helpful.

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