Combined Catalog Products with Supplier Hierarchy
Not plannedHi DecoNetwork team,
I’d like to request a feature enhancement that would significantly improve efficiency and usability across both the Business Hub and online stores: the ability to combine identical products from multiple supplier catalogs under a single master product, with a defined supplier hierarchy.
Current Challenge:
At the moment, products like the Gildan 2000 exist multiple times in the system—once per supplier (e.g., S&S, SanMar, AlphaBroder, etc.). This creates a few issues:
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If we list the Gildan 2000 from S&S in our online store and it goes out of stock at S&S, the product shows as out of stock—even though it may still be available through SanMar or AlphaBroder.
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In Business Hub, switching suppliers means switching to a completely different product entry. This often breaks the workflow since product views, decoration areas, and setups may not carry over between supplier versions.
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Staff must reconfigure the same product multiple times, wasting time and increasing the potential for errors.
Proposed Solution:
Create a system that allows grouping of identical GTINs across suppliers into a single product, and let us define a preferred supplier order or priority. This way:
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Deco staff only need to configure a product once (images, decoration areas, views).
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Orders could automatically fall back to the next preferred supplier if the primary is out of stock.
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Online stores would show consistent availability and reduce lost sales due to perceived stockouts.
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Admins could choose which supplier’s images and descriptions to use (let’s be honest, SanMar usually has the best ones).
Acknowledgment:
I understand that implementing this would require some deep integration logic and catalog mapping on the backend. However, the benefits to both your customers and your own team would be substantial. It would reduce setup duplication, improve ordering flexibility, and make DecoNetwork significantly more powerful in managing fulfillment.
Thanks for considering this!
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DecoNetwork Team
Tyler Wise this is unlikely, not just because it is a big task but also because suppliers don't want to allow this type of cross-shopping with their competitors.
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