Automated Review Request Emails Triggered After Order Completion
PlannedCurrently, DecoNetwork users must manually send customers review links after orders are completed. This is time-consuming and often results in missed opportunities to gather valuable customer feedback.
Feature Request:
Add a feature that automatically sends a review request email (Google reviews, website reviews, etc.) as soon as the order status changes to "Shipped" or "Picked Up." Alternatively, provide a dedicated button in the order management page that allows users to instantly trigger a review email with one click.
Why This Matters:
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Saves businesses significant time by removing the manual follow-up process.
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Increases the number of customer reviews collected, boosting credibility and SEO.
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Creates a consistent post-purchase experience for customers, improving retention.
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Benefits all DecoNetwork users by helping them grow their reputation effortlessly.
Example:
When the order status changes to “Picked Up,” the system could automatically send a branded email with a customizable message and review links. This small automation could drastically improve customer engagement for thousands of DecoNetwork users.
Please consider implementing this feature in an upcoming update—it would be a massive win for everyone on the platform!
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