Internal Notes and Art Internal Notes should travel from order to order

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Lucas G. (c)

• 2021年12月07日 15:35

Internal notes traveling when an order is duplicated or copied to a new order / quote would be extremely helpful and mitigate time consumption of having to copy notes and attachments over manually. Our team includes attachments for artwork, tech packs, and other pertinent elements as internal notes and Artwork Internal notes. These should absolutely travel with orders. Please help!

20

• 

  Jill Berglund

  • 2022年01月18日 22:44

  Please, please, please do this!

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• 

  Wes Barker

  • 2023年06月28日 15:28
  • 編集済み

  I would take this one step further and also allow standing internal notes to be tied to company accounts or customer account.  If a customer wants something done a certain way every time, we should be able to have standing company notes reflecting that on all new and copied orders.   

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• DecoNetwork Team

  

  Cristofer Cruz

  • 2024年05月02日 18:18

  The last platform update addressed this by differentiating between order internal notes and production internal notes. Order notes do not carry over from order to order but production internal notes do. Production notes can be set from the internal notes side bar while viewing the production page for an item or using the create production note action on a line item when creating/editing an order.

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