Payment Methods

The Payment Methods screen is where you set up the methods of taking payments that you will allow customers to use when purchasing from your web stores. You can set up payment processors to accept payments made with credit cards. If you signed up to DecoNetwork prior to V8.604, you can integrate with a number of different external payment gateways to process credit card payments. If you signed up on V8.604 or later you can sign up for DecoNetwork's new embedded payment system, DecoPay, which will allow you to accept card payments from different payment providers and also digital wallet payments, all with a single integration. See the DecoPay help article for more information about DecoPay.

In addition to payment processors, you can set up alternative payment methods such as PayPal and also set up manual payment methods. PayPal can be configured to have the customer checkout through the PayPal site or you can configure PayPal payments to be accepted directly on your website. Manual methods of taking payments you can set up include in-person payments, bank transfers, and checks.

Your affiliate stores will use the payment methods configured here as the methods of payment they also accept.

In This Article

• Prerequisites
• Why configure payment methods
• To view the currently configured payment methods
• To configure an external Payment Gateway
• To configure alternative payment methods
• To Grant DecoNetwork API Authentication Permissions for your PayPal Account
• To configure available credit cards
• To configure manual payment methods
• Troubleshooting
• FAQs
• Additional Resources

Why configure payment methods

Configuring payment methods ensures your stores have the right checkout options available and that funds are deposited into the correct accounts.

• Enable online gateways so customers can pay immediately.
• Allow business customers to pay later.
• Control which methods are usable in Business Hub vs. online checkout.

To view the currently configured payment methods:

1. Log into your DecoNetwork Website.
2. Browse to Admin > Settings.

   Select Payment Methods.

   

   

   The primary work area will show the DecoPay panel at the top, your currently selected external payment gateway in the subsequent panel, followed by currently configured alternative payment methods in the next panel, available credit cards, and currently configured manual payment methods in the bottom panel.

   

   See the DecoPay help article for instructions on how to set up/configure DecoPay.

To configure an external Payment Gateway

1. Click Edit in the Current Payment Gateway panel.
   

   The current payment gateway settings are displayed in the main work area.

   By default, the Test Gateway is selected.

   

   The Test gateway is a special gateway that allows for the purchase of test orders and uses a dummy set of credit card details to conduct purchases. When you are ready, this should be changed to your actual gateway to start conducting your business online. Most gateways will allow you to configure their own gateways in test mode to confirm your settings are correct.

2. Click on the Change Payment Gateway button to choose a different payment gateway.

   The Select Payment Gateway page will be loaded, allowing you to choose the payment gateway you want to use. DecoNetwork supports a number of payment gateways, each one with its own signup requirements.

   
3. Select the Gateway you want to use.

   When selecting a payment gateway, a Details popup will be displayed showing a description of the gateway, a link to their website,

   
4. Click on the Select [gateway name] button to confirm your choice.

   The Configure Payment Gateway page will be loaded with the configuration areas that you must complete to connect to that gateway.

   Each payment gateway has the following configuration areas: General, Rename, Limits, Location, and Availability. The General settings are shown by default. Use the menu at the left to show the Location and Availability settings.

   

   General

   Click here to see details of the General configuration options for each supported payment gateway.

   Rename

   The Rename configuration area lets override the default payment method name and description. Tick the Override default checkbox and enter a new name and description in the corresponding text box.

   

   Click the image to enlarge.

   Limits

   The Limits settings let you specify minimum and maximum order amounts that this payment method can be used for.

   

   Click the image to enlarge.

   Location

   The location settings let you limit the countries in which the payment method is available. The "Available for all countries" checkbox is ticked by default. Unticking the checkbox will cause the country checkboxes to be displayed. Untick the checkboxes of the in which countries you do not want the payment method to be available.

   

   Click the image to enlarge.

   Availability

   The availability settings let you configure the stores or groups of stores where the payment method can be used.

   

   Click the image to enlarge.

   • Availability: lets you choose if the payment method is available for orders placed via the web store and if it is available for orders placed in Business Hub orders.
     • Active for Web enables the method in Web stores.
     • Active for Business Hub enables the method in Business Hub.
   • Global: lets you toggle the global availability of the payment method.
     • This is available in all stores by default: select this option to make this payment method available in the storefront and in Business Hub for all stores.
     • This is not in any store by default: select this option to hide the availability of this payment method from the storefront and from Business Hub for all stores.
   • Store Group: determines which stores can access the payment type as determined by their group setting. You can see what groups have access set and edit them or click Add Rule to create a new group-based rule. The rules will either specifically include or exclude the group from access to the payment method.
   • Store: sets availability on the basis of explicitly denying or allowing specific stores access to the payment type.
     

     (D) seen after the store name indicates that the store has been deleted.

5. Click Save to save the settings.

To configure alternative payment methods

1. Click Edit in the Alternative Payment Methods panel.
   

   The currently configured alternative payment methods are displayed in the main work area.

2. Click on the Add Alternative Payment Method button to choose a different payment gateway.

   The Select Alternative Payment Method page will be loaded, allowing you to choose an alternative payment method you want to add.

   
3. Select the payment method you want to add.

   When selecting a payment method, a Details popup will be displayed showing a description of the gateway, a link to their website,

   
4. Click on the Select [alternative method name] button to confirm your choice.

   The New Alternative Payment Method page will be loaded with the configuration areas that you must complete to enable the payment method.

5. Configure the payment method settings

   PayPal Website Payments Standard (New)

   PayPal Website Payments Standard is a free payment processing service provided by PayPal. Customers add items to the shopping cart on your website and are taken to a PayPal payment page. They choose to pay by card or log in to PayPal where they can choose from their linked cards or bank accounts. They enter or select their shipping address, confirm the payment, and return to your site.

   Configure the PayPal Website Payments Standard settings:

   
   • PayPal account: This is the email address you used to register for your PayPal business account.
   • Page Style: This field lets you enter the name of a custom page from your PayPal account to use as the payment page. Leave this field blank to use your primary page style.
   • Use dynamic header image: This is ignored unless you have specified a page style. If the page style is not blank and this option is set to Yes, DecoNetwork will generate a dynamic header image to be used on the payment page. Set this option to No if you do not want to use a dynamic header image.
   • Funds Capture: This field allows you to choose when funds are captured:
     • Capture funds at the time sale/payment is made: when this option is selected, funds will be captured when buyers confirm the order, i.e. money will be collected at the time of sale.
     • Only authorize funds at the time sale/payment is made, capture funds at the time the order is completed/marked shipped: when this option is selected, authorization is granted at the time of sale, but funds will only be captured when the order is shipped.
   • Override Address: Choose Yes to override the PayPal account address with the address entered by the customer at checkout. This will allow you to have a verified address as PayPal does an address verification but may cause problems during checkout if the customer has entered an invalid address. We recommend leaving this option set to No to avoid errors.
   • Use Unique Invoice Number: This field lets you choose if you want invoice numbers to be unique for each PayPal Standard website transaction. Having unique invoice numbers allows multiple PayPal Express transactions for the same DecoNetwork order. If "Yes" is selected, a suffix will be appended to the invoice number for subsequent payments made to an order that has a balance remaining.

   PayPal Express Checkout

   Not available with PayPal Website Payments Standard (New).

   The PayPal Express Checkout alternative payment method allows your customers to complete transactions in very few steps using the PayPal checkout process on PayPal's website. Customers click Check out with PayPal and log in to their PayPal account. They confirm pre-populated shipping and payment details on a PayPal-hosted page, then return to your website to complete the remainder of the checkout process.

   To enable PayPal Express Checkout you will require a Paypal username and need to authorize DecoNetwork API permissions to conduct transactions in the PayPal system using your account.

   Configure the PayPal Express settings:

   

   General

   • Paypal Account: this is the email address you used to register for your PayPal account.
   • Use Unique Invoice Number: this lets you choose if you want invoice numbers to be unique for each PayPal Express transaction. Having unique invoice numbers allows multiple PayPal Express transactions for the same DecoNetwork order. If "Yes" is selected, a suffix will be appended to the invoice number for subsequent payments made to an order that has a balance remaining.

   The Rename, Limits, Location, and Availability settings for alternative payment methods are the same as for the main payment gateway.

   To Grant DecoNetwork API Authentication Permissions for your PayPal Account:

   1. Log into your PayPal account.
   2. Visit https://www.paypal.com/api
   3. Look under Pre-built payment solution and Select Grant API permission.
   4. Enter the following into the Third Party Permissions Username field:
      

              payments_api1.pikicentral.com

   5. Click the Look up button.
   6. Enable the following permissions:
      • Use Express Checkout to process payments.
      • Issue a refund for a specific transaction.
      • Process your customers' credit or debit card payments.
      • Authorize and capture your PayPal transactions.
      • Obtain information about a single transaction.
      • Initiate transactions to multiple recipients in a single batch.
6. Click the Save button.

To configure available credit cards

1. Click Edit in the Available Credit Cards panel.
   

   The available credit cards are displayed in the main work area.

   
2. Tick the checkboxes of the credit cards you want to accept.

   Available credit cards will differ depending on the Payment Gateway selected.

3. Click the Save button.

To configure manual payment methods

1. Scroll down to the manual payment methods section at the bottom of the Payment Methods page.
   

   Color labels are used to indicate important conditions of the payment methods:

   • Gray labels indicate that the payment method is inactive.
   • Red labels indicate that the payment method is only available in Business Hub.

   

   If a payment method is both inactive and only available in Business Hub, it will be highlighted with the inactive color.

2. You can either delete or edit presently configured manual payment methods, using the Delete and Edit buttons, or add a new method with the New Payment Method button.

   Settings for editing and adding a new payment method are the same:

   
3. Configure the manual payment methods as required.

   General

   
   • Name your payment method.
   • Cash on Delivery/Pickup defines the payment method as being a cash on delivery (COD) method.
   • Description is displayed when a customer selects the payment method during the checkout process.
   • Instructions are displayed to the customer at the checkout confirmation stage and also sent to them in the order confirmation.

   Reporting

   

   

   • Include in Banking Report means the selected payment method will appear in the banking report, which is intended as a report of deposits being manually made into a bank or financial institution. Therefore, payments received via the payment gateway will not appear on the banking report. You have the option of disabling this payment appearing in the report as it may represent a credit facility that is an unsupported or external payment gateway - such as a credit card swipe machine in your business premises.
   • Reporting Fields add extra information about the payment method in the banking report. For example a location or branch identifier.

   Limits

   The Limits settings let you specify minimum and maximum order amounts that this payment method can be used for.

   

   Availability

   Availability settings let you configure the stores or groups of stores where the payment type can be used in both the web store and in Business Hub.

   
   • Availability: lets you set the availability of the payment method in Business Hub and in Webstores.
     • This is available in Business Hub and Webstores enables the payment method in both Business Hub and in Web stores.
     • This is only available in Webstores enables the payment method only in Webstores.
     • This is only available in Business Hub enables the payment method only in Business Hub.
     • This is not available disables the payment method in both Business Hub and in Webstores.
   • Global: lets you toggle the global availability of the payment method. Only available on multi-store plans.
     • This is available in all stores by default: select this option to make this payment method available in the storefront and in Business Hub for all stores.
     • This is not in any store by default: select this option to hide the availability of this payment method from the storefront and from Business Hub for all stores.
   • Store Group: determines which stores can access the payment type as determined by their group setting. You can see what groups have access set and edit them or click Add Rule to create a new group-based rule. The rules will either specifically include or exclude the group from access to the payment method. Only available on multi-store plans.
   • Store: sets availability on the basis of explicitly denying or allowing specific stores access to the payment type. Only available on multi-store plans.
     

     (D) seen after the store name indicates that the store has been deleted.

4. When done, click the Save button.

Troubleshooting

• The payment method is not showing on my website
  • Verify that the method is enabled.
  • Ensure it wasn't restricted to Business Hub only.
• I want a payment method available only on one site
  This is not supported. Payment methods apply globally to every website.
• My payment gateway is failing at checkout
  • Verify API credentials entered into the payment gateway settings.
  • Check that the gateway account is active with the provider.

FAQs

Can I set up payment methods for one website only?
No. Payment methods are global and affect all websites.

Can I enable a payment method for Business Hub only?
Yes. Use the visibility toggle inside the payment method settings.

Can I let customers pay a deposit instead of the full amount?
Yes. This depends on the payment method and your payment configuration.

Additional Resources

• Deleting Test Mode and Draft Orders
• Customer Options