The Decorated Products page allows you to create or modify pre-decorated products that you can offer for sale on your website(s). Decorated Products are created by selecting a blank product and using the Online Designer to apply decoration to that product. This results in a store-specific Decorated Product with its own name, description, and other parameters that are configured on this page.
In this article
- Prerequisites
- Why this matters
- Step 1: Create a new decorated product
- Step 2: Modify a decorated product
- Step 3: Search for decorated products
- Step 4: Re-arrange the sort order of decorated products
- Step 5: Assign/re-assign the category of decorated products
- Step 6: Add non-decoratable products to the decorated products list
- Best-practice tips
- Troubleshooting
- FAQs
- Additional Resources
Prerequisites
- You must have Admin access to use this feature.
Why this matters
A decorated product is what customers actually browse and buy in your storefront: it pairs a blank product with a specific design and gives it its own name, description, category, availability, and pricing. Getting these details right directly affects whether customers understand what they're buying and how accurately your store represents your product catalog.
- Controls the storefront experience: Name, description, category, and listing image determine how easy a product is to find and understand.
- Determines customization: The Allow customize setting controls whether a customer can open the product in the Online Designer or only make limited personalization edits.
- Governs pricing behavior: The Ignore checkboxes in the General section let a specific decorated product override minimum quantity rules, screen setup fees, quantity discounts, and color/size price differences that would otherwise apply from the blank product or decoration process.
- Feeds category navigation and search: Category assignment and sort order determine where and in what order products appear to customers.
Step 1: Create a new decorated product
- Log into your DecoNetwork Website.
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If you are on the Premium or Enterprise plan, browse to Admin → Websites, then either:
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Click on the Manage button (in the Stores list) to the right of the store for which you would like to add a decorated product.
Manage a store from the Websites list to add a decorated product to it.
OR
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Click on View Stores in the top bar, then click Manage to the right of the store for which you would like to add a decorated product.
View Stores, then Manage the store you want to add a decorated product to.
If you are on the Standard plan, browse to Admin → Website.
Standard plans access their single website directly under Admin.
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Select Decorated Products from the Website menu.
Select Decorated Products from the Website menu.
The main work area displays a list of existing decorated products. Shown for each decorated product is a preview thumbnail image, the decorated product name, the blank product name and code, the category of the decorated product, the sale price, and the affiliate commission amount. (Note, the commission amount is only applicable on multi-store plans and therefore, will not be visible on single-store plans).
Click the image to enlarge.
The controls available for managing your decorated products are described below:
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Add Product button, located in the breadcrumb and action bar, opens a menu containing the add product options:
- Create Decorated Products button, located in the breadcrumb and action bar, allows you to configure a new decorated product.
- Select Non-Decoratable Products button, located in the breadcrumb and action bar, allows you to choose blank products that don't have any available decoration processes or decoration areas to be added to the decorated products list.
- Sort/Categorize button, located in the breadcrumb and action bar, allows you to manually re-arrange the display order and category location of your decorated products. Clicking on the Sort/Categorize button launches the Sort/Categorize mode. Use the positioning arrows to move products up and down the list. Click and drag a product over the category name in the Categories menu to move it to that category.
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View Audit Log button, located in the breadcrumb and action bar, shows you an audit log of actions performed on decorated products.
The audit log of actions performed on decorated products.
- Categories menu, located on the inner left, shows a tree view of the existing categories into which you can place your decorated products. You can customize the categories as you see fit. For more details on how to manage your categories, read the Manage Decorated Product Categories help article. Clicking on a category name will display only products assigned to that category in the Decorated Products list.
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Search and Advanced Search box, located beneath the breadcrumb and action bar, enables you to quickly locate a particular product.
In the simple search box, you can search by entering a product name.
Search decorated products by name.
In the advanced search panel, you can search by Name of the decorated product, Blank Product Name, and Blank Product Code. Tick the Include Deleted Products checkbox to include decorated products that have been deleted in the search results. Tick the Only Deleted Products checkbox to show only decorated products that have been deleted in the search results.
Advanced search filters for name, blank product name, and blank product code.
- Manage button, shown beside each product, opens a drop-down menu containing all of the functions that can be applied to a decorated product. These will be described in the section, "To Modify a Decorated Product".
If you have not yet created any products, the main work area will contain a prompt to create decorated products and also the Create Decorated Products button. -
Add Product button, located in the breadcrumb and action bar, opens a menu containing the add product options:
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Click on the Add Product button in the breadcrumb and action bar, then select Create Decorated Products from the dropdown menu.
Select Create Decorated Products from the Add Product menu.
This opens up the blank product selector.
The blank product selector.
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Search for the product you want to decorate using the Search field.
Use the Categories tree to search within particular categories. Select the category you want to search in then type a search term in the Search field. Select "All" to search across all categories. -
Select a blank product to decorate and click Save and Continue.
You are taken to the Online Designer to compose your decorations on the blank product. Click here for details on how to use the Online Designer.
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Choose the default product color, add a decoration, then click Save and Continue.
The Configure Product Details screen is displayed.
The Configure Product Details screen.
- Enter the details of the decorated product, then click Save and Continue.
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Name: lets you specify a name for the decorated product.
Enter a name for the decorated product.
The name will be displayed at the bottom of each product in the product listing in the store.
The product name shown in the product listing.
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Append blank product name: Ticking this checkbox will append the name of the blank product to the name that you specify in the Name field.
The Append blank product name option.
The appended blank product name is displayed directly after your specified product name in the product listing in store, as follows:
The appended blank product name shown in the listing.
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Description: lets you enter the description for your decorated product using a WYSIWYG content editor or via direct HTML entry. The editor allows you to format the text and include things such as links and images in the description. Click on the "Source" button to toggle between the WYSIWYG editor and HTML format.
The description editor.
The product description will be displayed on the product view page and in the Online Designer in the storefront:
The description displayed on the product view page.
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Category: allows you to assign the decorated product to a defined category or sub-category.
Assign the decorated product to a category.
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Position: lets you choose the position in the list you would like to add this new decorated product:
- Beginning of list; or
- End of list
Choose where the new product appears in the list.
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Customize: If the Online Designer has been enabled on this site, this dropdown list will be enabled, allowing you to choose if you want to allow customers to customize the design or not.
Choose whether customers can customize the design.
Selecting "Allow users to customize" will enable this product to be loaded in the Online Designer, giving customers full control of the design elements, i.e. resizing, repositioning, deleting and adding elements, and editing text and text properties. The customer will also be able to add designs to other decoratable design areas on the product that have not been decorated. If "Don't allow users to customize" is selected, the customer will not be able to open this product in the Designer, but will still be able to modify text and change the color of text and vector-based graphics elements, if "Allow Personalization" was ticked in the advanced options of the Online Designer when the design was configured.
If the Online Designer is not enabled on this site, this setting will be ignored.
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Click on Select Products to select the products the decoration will be available on, next, select the available colors for each product, then click Save and Continue.
Select the products and colors the decoration will be available on.
The system will start processing your decorated product. A progress bar will be shown while it is being processed. You will be informed when processing is complete.
Processing is complete.
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Click Continue.
The Product Pricing screen will be displayed, showing the retail price of the product (calculated by adding the default markup to the wholesale price of the product). (Note, the default markup is not applicable on single-store plans, so the default percentage and markup amount will be shown as zero on single-store plans).
The Product Pricing screen showing the calculated retail price.
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Optionally un-tick the Use Default checkbox and modify the Retail Price.
Override the calculated retail price.
Note, any pricing rules and price table quantity discounts configured for applicable decoration processes will be applied to the decorated product.You can also click expand in the Breakdown column to see a breakdown of the retail price into the wholesale price, markup amount, affiliate transaction fee, and commission amount. (Markup and commission will be zero on single-store plans).
Expand Breakdown to see the wholesale price, markup, fee, and commission.
If the Fulfilment Center has enabled the option to allow the commission to be overridden, the Use Default checkbox will be enabled.
The commission Use Default checkbox, enabled when overriding commission is allowed.
Optionally un-tick the Use Default checkbox and modify the Commission amount.
Override the default commission amount.
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Click Save.
The new product will appear in the list of decorated products, and its properties may be modified to suit your requirements.
Step 2: Modify a decorated product
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Open the configuration screen for the product you want to modify by:
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Clicking on the name of a decorated product
Click a decorated product's name to open it.
OR
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Clicking Manage beside a decorated product, then selecting Configure from the drop-down menu
The Manage dropdown menu, with Configure highlighted.
The following options are also available in the Manage drop-down menu:
- View: will load the decorated product in the store for you to view.
- Delete: will delete the decorated product after you confirm that you wish to do so.
- Clone: will make a copy of the decorated product that you can then modify to quickly create a new decorated product.
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Make private: will hide the decorated product from the storefront. A lock symbol will be displayed beside the thumbnail of the product in the decorated product list to indicate that it is private.
A lock icon marks a private decorated product.
This menu item will be changed to "Make Public" if the decorated product has been made private.
- Make public: will show the decorated product from the storefront. This menu item will be changed to "Make private" if the decorated product has been made public.
- Edit decoration: will open the decorated product in the Online Designer for you to modify the decoration.
The Edit Decorated Product screen for the selected product is displayed in the main work area. Configuration options are separated into sections - General, Costs, Meta Information, Listing Image, and Related Products. An inner menu at the left allows you to select the section you want to configure.
The Edit Decorated Product screen with its section menu.
A note will be displayed next to the blank product name if the blank product is out of stock. When the blank product is out of stock, the decorated product will not be shown in product listings.A note appears next to the blank product name when it's out of stock.
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Configure the product as required.
General
The General section contains a couple of action links and some fields for configuring the basic details about the decorated product.
The General section of decorated product settings.
Action Links
- Edit decoration: loads the decorated product in the Online Designer, allowing you to modify the decoration. Click here for details on how to use the Online Designer. If you change the decoration, you will be given the option of applying these changes to other decorated products using the same design. Once the decoration changes have been applied, you will be given the chance to update the name, description/caption, category customization ability, product color, and pricing options attached to your product as well.
- View product: loads the product in the store so that you can view what the product will look like to the customer.
Blank Product Details
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Blank Product: details of the blank product are listed here.
- Blank product code: the identifying code of the blank product.
- Blank product name: the name of the blank product. You can click on the product name to load the blank product's configuration page.
- Selected Colors: the swatches of colors that are enabled for the decorated product are displayed here.
Product Detail Fields
- Name: lets you change the product's name.
- Category: allows you to assign the decorated product to a defined category or sub-category.
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Allow customize: If the Online Designer has been enabled on this site, ticking this checkbox will enable this product to be loaded in the Online Designer, giving customers full control of the design elements, i.e. resizing, repositioning, deleting and adding elements, and editing text and text properties. The customer will also be able to add designs to other decoratable design areas on the product that have not been decorated. If this checkbox is un-ticked, the customer will not be able to open this product in the Designer, but will still be able to modify text and change the color of text and vector-based graphics elements, if "Allow Personalization" was ticked in the advanced options of the Online Designer when the design was configured.
If the Online Designer is not enabled on this site, this setting will be ignored. -
Featured product: Ticking this checkbox will place the decorated product into the featured products widget and make the product appear in the decorated products page in the store if the widget is active and Initial Listing Content is set to "Display Products" in the Website Page Settings. A heart symbol will be displayed beside the thumbnail of the product in the decorated product list to indicate that it is a featured product.
A heart icon marks a featured product.
The featured products will appear in store as follows if the Featured Widget is active.
Featured products displayed via the Featured Widget.
Click here for details on how to configure Website Page Settings. -
Ignore Minimum Quantity Rules: This checkbox will only be enabled if the Fulfillment Center has enabled the option. If ticked, this decorated product will ignore any minimum quantity rules configured on the blank product, so it can be purchased below that quantity without being blocked at checkout.
Leave this unticked to keep the minimum quantity enforced: it's checked when the customer proceeds to checkout, combining quantities across colors, sizes, and other variants of the same design.
New behavior in V8.611.See Product Minimum Quantity and Bundles for details on how this minimum is checked.
- Ignore Screen Setup Fee: This checkbox will only be enabled if the Fulfillment Center has enabled the option. If ticked, a screen setup fee will not be added to this decorated product when it is purchased.
- Ignore quantity discounts for decoration processes and price breakdown: if ticked, this decorated product will ignore any quantity discount based on decoration process price tables and blank product price breakdown.
- Ignore blank product color price differences: if ticked, this decorated product will disregard any price differences caused by selecting a color other than the default.
- Ignore blank product size price differences: if ticked, this decorated product will disregard any price differences caused by selecting a size other than the default.
- Description: lets you enter the description for your decorated product using a WYSIWYG content editor or via direct HTML entry. The editor allows you to format the text and include things such as links and images in the description. Click on the "Source" button to toggle between the WYSIWYG editor and HTML format.
Categories
The Categories section lets you select the categories that you want to assign the decorated product to. Click here for instructions on how to assign categories for decorated products.
Costs
The Costs section lets you set the retail price of the decorated product.
Single-Store Plans
The Costs section on single-store plans.
On single-store plans, the "Use Calculated Price" checkbox will be enabled by default, and the price of the product will be automatically calculated using the default store markup. To understand how the price is calculated, read the help article, How to Edit your Price Settings. The retail price can be overridden by un-ticking the Use Calculated Price checkbox and entering the price directly into the Retail price box.
Multiple-Store Plans
The Costs section on multiple-store plans.
On multiple store plans, the "Use store markup" checkbox will be enabled by default, and the price of the product will be automatically calculated using the default store markup. To understand how the price is calculated, read the help article, How to Edit your Price Settings. The retail price can be overridden by un-ticking the Use store markup checkbox and entering the price directly into the Retail price box.
If the Fulfillment Center has enabled the option, you can override the commission for this product by un-ticking the Use Default checkbox and entering a new commission rate into the Commission field.
Unless the Fulfillment Center has enabled the option, "Store allows decorated products to set retail price below the wholesale price", you will not be able to save the decorated product if you specify a retail price that is below the wholesale price set for the product by the Fulfillment Center.
If the blank product used has a bulk discount defined for it, a setting will be available to disable the bulk discount. Untick the Apply Bulk Discount checkbox if you want to disable the bulk discount for the decorated product.
Note that any pricing rules and price table quantity discounts configured for applicable decoration processes will be applied to the decorated product.Size Surcharges let you set custom surcharges for sizes. This allows for more flexible pricing at the decorated product level.
The Size Surcharges option.
When the "Set custom decorated product size surcharge" option is ticked, the size surcharge table is displayed, allowing you to set custom size surcharges for the decorated product.
The size surcharge table.
- The size surcharge configuration table will not be available if the blank product is set to use SKU pricing. Refer to the article, Product Pricing, for information on how to set blank product pricing.
- If the "Ignore blank product size price differences" option is enabled, the Size Surcharges setting will not be available.
Meta information
Meta information is data related to your web pages, such as page title, keywords, and description. This information is often used by search engines, and this section lets you optimize this meta information to suit your SEO strategy. The Meta information section lets you configure the metadata associated with the decorated product page when it is viewed on your website. The default values displayed may be overridden and customized as required.
Meta information settings.
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Page title will appear in the title bar of your browser when viewing the decorated product. Ticking Override default lets you edit the page title. -[STORE_NAME] is appended to the end of the page title and is dynamically replaced with the web store's configured name.
Override the default page title.
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Meta keywords are used by some search engines to identify the topic and content of a page. Tick Override default to edit the keywords for the product page.
Override the default meta keywords.
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Meta description will appear in the preview of most search results and provide potential visitors with a short description of your decorated product page. Tick Override default to edit the description.
Override the default meta description.
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Meta Index lets you choose whether or not you want search engines to include the page for the decorated product in search results.
Meta Index options for search engine indexing.
- Use page default will use the default indexing option for the Decorated Products page. The default is set via the Website Editor under Advanced Settings → Meta Tags.
- Allow search engines to index this product will allow search engines to discover this decorated product page and store information from the page within an organized database called an index. When indexed, the decorated product page will be returned in the search results if the content on the page is relevant to the search topic.
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Prevent search engines from indexing this product will cause a "noindex" meta tag to be included in the HTML code for the decorated product page to prevent the decorated product page from appearing in the search engine's search results.
Noindex is useful for preventing duplicate content in the decorated product page from coming up in the search results for your site.
Listing Image
The Listing Image section lets you configure the settings for the image that will be used in the decorated product listing on your website.
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Listing Image lets you upload a custom image to be displayed for the decorated product listing. To do so, click Replace.
Upload a custom listing image.
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Display View lets you select the view that will be used to generate the listing image for the decorated product. The view that you choose will be selected when the Product Details page is initially loaded.
Choose the view used to generate the listing image.
Related Products
Related Products lets you configure like products to display in related product areas on a decorated product page in the store. At present you must configure the relationship for all products that are to be related at their receptive pages - no automatic reciprocation of relationship exists. To set up the relationship, click Add Product.
Add related products.
To unlink a related product, click the Remove button.
The Related Products will be displayed below the Personalization Options and Voting sections in the product view in the store.
Related products shown in the store.
- Click Save when you are done configuring the product.
Step 3: Search for decorated products
Use the search field to search for decorated products by name.
Search decorated products by name.
You can click on advanced search to filter decorated products by Name, Blank Product Name, and Blank Product Code.
Tick the Include Deleted Products checkbox to include deleted decorated products in the search results.
Tick the Only Deleted Products checkbox to only show deleted decorated products in the search results.
Advanced search filters, including options to include or show only deleted products.
When deleted decorated products appear in the search results, you can click on the name of the product to view details about the blank product used and the reason for its deletion.
Details shown for a deleted decorated product.
Step 4: Re-arrange the sort order of decorated products
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Click on the Sort/Categorize button in the breadcrumb and action bar.
The Sort/Categorize button.
This will display the Sort screen, allowing you to manually re-arrange the display order of your decorated products within each category. The order that they appear in the list will be the order in which they will appear in the store.
The Sort screen for re-arranging decorated products.
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Use the arrow buttons to move a particular product up or down in the list.
Arrow buttons for reordering products.
- The arrow button with a line above will move a design to the beginning of the stock designs list.
- The up arrow button will move a design up one place.
- The down arrow button will move a design down one place.
- The arrow button with a line below will move a design to the end of the stock design list.
- Clicking and holding down the button with both up and down arrows allows you to drag a design to a different position in the list.
- Click Save when done.
Step 5: Assign/re-assign the category of decorated products
You can assign/re-assign categories to decorated products via the Decorated Products Sort/Categorize page or via the individual decorated product Categories page.
To assign the category of decorated products via the Decorated Products Sort/Categorize page:
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Click on the Sort/Categorize button in the breadcrumb and action bar.
The Sort/Categorize button.
This will display the Sort/Categorize screen.
The Sort/Categorize screen.
- Click anywhere within a product row and drag it over to the category menu.
- Release the mouse button when the category you want to move the decorated product to is highlighted.
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To remove a decorated product from a category, click on the cross icon beside the category name you want to remove the product from.
Remove a decorated product from a category.
- Click Save when done.
To assign the category of decorated products via the Categorize page of a decorated product:
- Click on the Manage button beside a decorated product, then click Configure from the drop-down menu.
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Click on the Categories tab from the sub-menu at the left.
The Categories tab in the decorated product menu.
This will display the Categories screen for the decorated product.
Click the image to enlarge.
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Click on the Select Categories button.
The Select Categories popup will be displayed.
The Select Categories popup.
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Tick the checkboxes of the categories you want to assign the decorated product to and untick the checkboxes of the categories you want to unassign the decorated product from.
You can assign the decorated product to multiple categories. - Click OK in the Select Categories popup.
- Click Save.
Step 6: Add non-decoratable products to the decorated products list
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Click on the Add Product button in the breadcrumb and action bar, then click on Select Non-decoratable Products in the dropdown menu.
Select Non-decoratable Products from the Add Product menu.
The non-decoratable products selection screen will load.
Click the image to enlarge.
- Use the category list at the left or the Search field at the top to find the non-decoratable product(s) you want to add.
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Click on the non-decoratable products that you wish to add to the decorated products list. You can select multiple products.
Click the image to enlarge.
- Click Save when done.
Best-practice tips
- Write outcome-focused descriptions: Describe fit, feel, and use case rather than generic marketing copy, so customers know what they're buying before they open the Online Designer.
- Categorize every product: An uncategorized decorated product is harder for customers to browse to, even if it's still searchable by name.
- Enable "Allow customize" deliberately: Only allow full Online Designer access where you actually want customers editing the design; otherwise rely on personalization-only editing for text and color changes.
- Review the "Ignore" checkboxes before ticking them: Each one overrides a rule set at the blank product or decoration process level (minimum quantity, screen setup fee, quantity discounts, color/size pricing). Confirm that's the outcome you want, especially for minimum quantity rules, since these are otherwise enforced at checkout.
- View the product after saving: Use View product or View from the Manage menu to confirm the name, description, price, and category display the way you expect before customers see it.
- Use Make private instead of deleting: Stage a product privately while you finish configuring it, then Make public when it's ready.
Troubleshooting
A decorated product doesn't appear in the storefront listing
Cause: The blank product is out of stock, or the decorated product has been made private.
Solution: Check for the out-of-stock note next to the blank product name on the Edit Decorated Product screen, or check whether the Manage menu shows "Make Public" (meaning it's currently private).
Customers can't open the product in the Online Designer
Cause: Allow customize is unticked, or the Online Designer isn't enabled for this site.
Solution: Tick Allow customize under the General section, and confirm the Online Designer is enabled for the store.
The decorated product won't save with the retail price you entered
Cause: The retail price is below the wholesale price set by the Fulfillment Center, and the store hasn't enabled prices below wholesale.
Solution: Increase the retail price, or ask the Fulfillment Center to enable "Store allows decorated products to set retail price below the wholesale price."
A customer is blocked at checkout by a minimum quantity you didn't expect
Cause: The blank product or its decoration process has a minimum quantity rule that isn't being ignored on this decorated product.
Solution: Tick Ignore Minimum Quantity Rules if you want this specific product exempt, or leave it unticked and see Product Minimum Quantity and Bundles for how the checkout-time minimum quantity check works.
Size Surcharges isn't available to configure
Cause: The blank product uses SKU pricing, or Ignore blank product size price differences is ticked.
Solution: Size surcharges aren't available when either applies. Review both settings if you expected to see this option.
FAQs
What happens if I tick "Ignore Minimum Quantity Rules"?
The decorated product can be purchased below the minimum quantity configured on the blank product, without being blocked at checkout. Leave it unticked to keep the minimum enforced.
Does "Allow customize" matter if the Online Designer isn't enabled on the site?
No. The setting is ignored entirely if the Online Designer isn't enabled for the site.
Can a decorated product belong to more than one category?
Yes. You can assign a decorated product to multiple categories from either the Sort/Categorize screen or the product's own Categories tab.
What happens to a decorated product if its blank product goes out of stock?
A note is displayed next to the blank product name on the Edit Decorated Product screen, and the decorated product will not be shown in product listings until the blank product is back in stock.
Can I search for decorated products that have been deleted?
Yes. Use Include Deleted Products to include them alongside active products in your search results, or Only Deleted Products to show only deleted products.
Additional Resources
Still have questions? Use the Search Tool at the top of the page to find more related guides. Need help? Click the icon to submit a support ticket – our Client Services team is ready to assist!
Comments
1 comment
How do you turn off Custom Fields for decorated items? For instance, on hats, we have an additional option in the Custom Fields for "Puff." But on decorated items, we don't want the customer to be able to select Puff as an additional option.
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