Product Pricing

A product’s pricing model directly impacts what a store pays (its wholesale cost) and what a customer ultimately pays. Setting pricing models that work broadly across products reduces the overhead of manual adjustments and improves consistency across your catalog.

Product pricing is typically through product groups, which allow you to set default pricing and other options for groups of product types (see Product Groups). In some cases, however, you may need to modify the pricing for an individual product. The Pricing page in the product configuration area allows you to make these adjustments.

In this article

• Prerequisites
• Why adjust product pricing
• Step 1: Open the product’s Pricing settings
• Step 2: Configure pricing options
• Best-practice tips
• Troubleshooting
• FAQs
• Additional Resources

Prerequisites

Why adjust product pricing

• Improve consistency across your catalog by relying on pricing rules that apply to as many products as possible.
• Reduce manual maintenance when supplier costs change (less “tweaking” across hundreds of products).
• Control store outcomes in affiliate networks, where wholesale price, commission, markup, rounding, and taxes impact what stores and end customers see.

Step 1: Open the product’s Pricing settings

1. Log into your DecoNetwork Website.

2. Go to Admin → Products.

   

   

3. Select the product you want to configure by either:

   • Clicking the product code.
   • Clicking the product name.

   • Clicking Manage beside the product, then selecting Edit Product.

     

   The product properties will be shown in the main work area, with a menu at the left to select property categories. General will be selected by default.

4. Select Pricing from the product properties menu on the left.

   

   The main work area contains the configuration options for pricing.

   

Step 2: Configure pricing options

What configuration options you see may vary depending on which apps/features are enabled (for example, Contract Price Levels).

1. Configure the settings as required.

   Contract Price Level (Premium & Enterprise Levels Only)

   Contract price levels are tiers of selling prices offered to affiliate stores and customers, managed via Admin → Products → Contract Price Levels. (For instructions on configuring Contract Price Levels, see the Contract Price Levels help article.)

   Contract price level settings appear if you have enabled the Contract Price Levels app. All levels that you have defined will appear here. This section allows you to switch between the different price levels to configure the product pricing of each level.

   
   • Select a contract price level (radio button) to configure pricing for that level.

   • After configuring levels, you can assign levels to stores and customers.

     For instructions on assigning a contract price level to a store, please consult the "Store Contract Price Level" help article. To assign a contract price level to a customer, refer to the "Edit Customer Account Details" help article.

   Override behavior: the contract price level assigned to a store overrides the one assigned to a product group, and the contract price level assigned to a customer overrides the one assigned to a store.

   Default Pricing

   Default pricing sets the price of the blank product by marking up your suppliers' cost and adding to that the fees for decoration to calculate the recommended retail price of the product. Remember, you will be offering a commission for the sale of this product, based on its RRP. (This consideration does not apply if you only run affiliate stores that are operated by yourself.)

   This information is presented in the Price Breakdown table and can be modified wherever the blue configuration wheel appears. If a configuration option you see listed below does not appear, it will be because an option prior to the one you want to use is mutually exclusive to using it. For example, using the option to calculate a Blank Product Price using Supplier Base Cost + Mark-up means that you cannot also specify the RRP of a product on a per-SKU basis.

   

   View Cost

   Use View Cost to see the supplier’s SKU pricing (not editable). Supplier pricing types (piece/dozen/case) are factored in.

   

   Mark-up

   Mark-up shows the default supplier markup (set under Admin → Products → Supplier Product Markup). Selecting the blue configuration wheel lets you change markup for this product only.

   

   Blank Product Price

   By default, Blank Product Price is Supplier Base Cost + Mark-up. You can change it, but take care – incorrect settings may cause a loss on sale.

   Be careful when overriding the blank product price. It’s possible to set prices below your true costs, especially once commission and decoration charges are factored in.

   To change the Blank Product Price, select the blue configuration wheel and choose Specify a blank product price.

   

   Then select one of:

   • Use a Single Price (one price for all sizes/colors)
   • Use a different product price per color type (light/white/dark)
   • Use SKU Pricing (set each size/color combination individually)

   If the product has size surcharges enabled, you may see “(plus size surcharges)” next to some custom pricing options to indicate surcharges still apply.

   

   Use a Single Price

   Use a Single Price, which will be applied to all sizes and colors of the product, can be set next to Add Breakdown.

   

   The Add Breakdown link lets you define price breakdowns based on volume.

   

   Add Price / Quantity Level adds a new row to the breakdown table. Each row lets you set the quantity levels and price per unit for the volumes purchased. Once the breakdown is configured, the Price Breakdown table will be reflected to show your new pricing.

   

   Use a different product price per color type

   If you choose color-type pricing, you must set pricing for each color type (light/white/dark). If you use breakdowns, set breakdown prices for each color type too.

   All prices for all color types can be set on the Add Breakdown page.

   

   Prices can also be set separately for each color type by selecting the color type at the top of the Default Pricing box.

   

   Use SKU Pricing

   SKU Pricing lets you set prices for each size and color combination individually.

   

   Decoration Price

   Decoration Price is the charge to decorate the product using the decoration processes the product supports (set in the product’s decoration areas tab). By default, products use simple pricing inherited from the master decoration pricing page Admin → Decoration Processes → Decoration Pricing.

   • To change the pricing model per decoration process, use the blue configuration wheel next to the process.

     
   • Select Use custom decoration pricing (Advanced) to reveal an Edit Price link.

   • In the decoration pricing window, untick Use Default Pricing to edit prices for each process.

     

   • Enable Use Advanced Pricing to expand pricing by decoration area (where supported).

     

   The pricing method for each decoration process is defined globally under Admin → Decoration Processes → Decoration Pricing. Changes there can affect all products.

   Show Store Pricing (Fulfillment Centers with affiliate networks)

   Use the Show Store Pricing toggle to show or hide how the pricing will apply to a particular store.

   

   Clicking on the Show Store Pricing link will expand the Default Pricing table to show a breakdown of commission, wholesale price, markup, rounding, and taxes that apply to a particular store. The Store Retail Price (and any tax applied) will be the price that customers will be charged if they order and custom decorate the product on the store's front-end site.

   By default, the pricing for the Fulfillment Center's primary store will be shown. Other stores can be selected via the Select Store link.

   Click on the Hide Store Pricing link to hide the store pricing.

   The Store Commission is the commission rate set under the Store Commission Settings (Websites > Manage > Administration > Store Commission Settings) for the selected store. It is calculated as a percentage of the Customer Retail Price. The Store Commission is used to calculate the Store Wholesale Price of the product for the selected store.

   The Store Wholesale Price is calculated by subtracting the Store Commission amount from the Customer Retail Price. The Store Wholesale Price is the amount the Fulfillment Center will keep from the sale of the product.

   Volume Discount

   Use the Discount Table drop-down to choose a volume discount table (or none) for the product:

   

   See the help article on Volume Discounts for more information.

   Options include:

   • A Default Discount (if one is specified);
   • No discounts (overrides a default discount); or
   • A custom discount (also overrides a default discount).

   Tax Exempt

   Enable Tax Exempt to prevent tax being applied to this product. Tax exemption applies to the overall product (blank + any decorations).

   

   Tax exemption will apply to the overall product - i.e., in addition to the blank product, any decorations added to the product will also be tax-exempt.

2. Repeat step 5 for each pricing level you wish to configure.
3. Click Save your changes.

Best-practice tips

• Prefer product groups for defaults: use product-level overrides only when you need exceptions.
• Validate profitability: after overriding Blank Product Price or markup, sanity-check the retail price and margin.
• Use breakdowns consistently: if you use volume pricing, apply it predictably so customers understand price changes by quantity.
• Test with a store preview: if you run affiliate stores, use Show Store Pricing to confirm wholesale/commission behavior for a specific store.

Troubleshooting

I don’t see some configuration options (blue wheels) mentioned in this guide

• Some options are mutually exclusive. For example, using Supplier Base Cost + Mark-up for Blank Product Price can prevent per-SKU RRP settings from appearing.
• Confirm whether the relevant feature/app is enabled (for example, Contract Price Levels).

Wholesale/retail pricing looks different than expected for a store

• If you’re using contract price levels, confirm which level is assigned to the store and/or customer.
• Use Show Store Pricing to review the breakdown (commission, wholesale price, markup, rounding, taxes) for the selected store.
• Verify the store’s commission settings under Websites → Manage → Administration → Store Commission Settings.

Decoration pricing changes aren’t applying the way I expect

• Confirm whether the product is using default decoration pricing or custom decoration pricing (Product Groups or product-level pricing).
• Remember that global changes under Decoration Processes → Decoration Pricing can affect all products.

FAQs

When should I adjust pricing at the product level instead of using product groups?

Use product groups for broad defaults across product types. Use product-level pricing when you need an exception for a specific item (for example, a unique supplier cost structure, special pricing strategy, or one-off product rules).

Do I need Contract Price Levels to manage different price tiers?

Contract Price Levels are optional (Premium & Enterprise only). If enabled, they allow you to configure and assign multiple pricing tiers to stores and customers.

If I set a product to Tax Exempt, does it also apply to decorations?

Yes. Tax exemption applies to the overall product – including the blank product and any decorations added to it.

What’s the difference between simple and advanced decoration pricing?

Simple pricing applies a single decoration price per product regardless of how the product is decorated. Advanced (custom) pricing lets you set pricing per decoration process, and optionally per decoration area (where supported).

Additional Resources

• How Pricing and Commission Works
• Product Groups
• Contract Price Levels
• Volume Discounts