Reset Walkthroughs and Video Displays

Resetting walkthroughs and videos will re-enable the display of these aids if the staff account has previously clicked the "don't show" checkbox associated with the video or walkthrough, or has previously viewed it. This can be useful if DecoNetwork upgrades to new features, implements new walkthroughs, or you have a new team member take over an existing staff account. As an Admin you may reset the walkthroughs and videos for all users, otherwise, you may reset the walkthroughs and videos for your own account.

Prerequisites

• You must have administrator access to reset all staff accounts

To Reset Video and Walkthrough Display as an Admin:

1. Log into your DecoNetwork Website.
   
2. Browse to Admin > Account > Staff Accounts.
   
3. Select Edit for the staff account to reset.
   

   The walkthroughs section at the bottom of the staff account page contains the necessary configuration options.

   • Show Walkthroughs toggles the display of walkthroughs for the account. Turn ON to display walkthroughs.
   • Reset Walkthroughs will force the account to start all walkthroughs from the start wherever a walkthrough appears in DecoNetwork.
   • Show Videos toggles the display of videos for the account. Turn ON to display videos.
   • Reset Videos will force the account to display all videos wherever a video appears in DecoNetwork.
     
4. When done, click Save.

To Reset Video and Walkthrough Display for Your Own Account:

1. Log into your DecoNetwork Website.
2. Browse to Account in the Top Bar.
   
3. Click Staff Account Settings.
   

   The walkthroughs section at the bottom of the staff account page contains the necessary configuration options.

   • Show Walkthroughs toggles the display of walkthroughs for the account. Turn ON to display walkthroughs.
   • Reset Walkthroughs will force the account to start all walkthroughs from the start wherever a walkthrough appears in DecoNetwork.
   • Show Videos toggles the display of videos for the account. Turn ON to display videos.
   • Reset Videos will force the account to display all videos wherever a video appears in DecoNetwork.
     
4. When done, click Save.