FAQs
Frequently asked uestions and answers about using DecoNetwork
General
Admin
- How Do I... Assign a specific pricing method to a group of products?
- How Do I... Automatically crop transparent space around an image which is used in a design?
- How Do I... Change a decorated product listing thumbnail image?
- How Do I... Change the color of the background in thumbnail images?
- How Do I... Create a Custom Product Image Template with dynamic recoloring
- How Do I... Create a product which is not part of a supplier catalog?
Admin - Websites
- Can an Affiliate Use Their Own Payment Processor?
- Does DecoNetwork use OpenGraph tags?
- How Do I... Add decorated products to my website?
- How Do I... Apply the Same Design Across Multiple Products in the Designer?
- How Do I... Calculate store commission?
- How Do I... Change the Default Designer Product?
Admin - Products
- How are... Shipping Weights, Dimensions, & Rates Calculated for an Order?
- How Do I... Delete Catalog Products in Bulk?
- How Do I... Check for Catalog Updates?
- How Do I... Set Product Prices By Color?
- How Do I... Configure Shipping Dimensions and Box Sizes?
- How Do I... Add Conde Systems Catalog Products to My Site?
Admin - Products - Custom Fields
- How Do I... Configure Options for Specialty Inks or Materials?
- How Do I... Add a Personalization Surcharge?
- How Do I... Setup Special Ink Charges?
- How Do I... Add a personalized name option to a decorated product or campaign?
- How Do I... Add custom fields and display the data on my order sheet?
- How Do I... Add custom product fields with price modifiers?
Admin - Stock Designs
- Can I... Upload DST embroidery files to my DecoNetwork Website?
- How Do I... Bulk Upload Stock Designs for Sublimation?
- How Do I... Upload CorelDraw Designs?
- How Do I... Limit Designs to Certain Products?
- What Stock Design Collections are Available in DecoNetwork?
- How Do I... Create a template in the DecoNetwork Template Builder?
Admin - Decoration Processes
- How Do I... Set Up Decoration Pricing Per Location?
- How Do I... Configure Decoration Pricing By Number of Colors
- How Do I... Embed Multiple Colorways into an EMB File?
- How Do I... Configure Color Palettes for Embroidery?
- How Do I... Use Different Decoration Price Tables?
- How Do I... Use the Rhinestone Template Process?
Admin - Marketing
Admin - Settings - Shipping Methods
Admin - Settings - Email & Order Templates
- How Do I... Change the Design Background in Order Templates
- How Do I... Change the Logo Displayed on Invoices?
- How Do I... Configure order-reply email address and SPF record?
- How Do I... Reset my custom template back to default?
- How Do I... Set up automatic abandoned cart follow-up?
- How Do I... Use Higher Resolution Images in Order Sheets
Admin - Settings - Production Settings
Admin - Reports
Admin - Account - Staff Accounts
- How do I update my owner contact details on file with DecoNetwork?
- How do I update my company contact details on file with DecoNetwork?
- What access do each of the staff account roles have?
- What happens to data when a staff account is deleted?
- How do I view the action event log for a staff account?
- How do I set the default production view for a staff account?
Website Editor
- How Do I... Add a countdown timer widget to my store?
- How Do I... Add Live Chat onto my website?
- How Do I... Change the Button Colors on My Website?
- How Do I... Change the Colors of My Site?
- How Do I... Configure image sizes in the Website Pages Editor?
- How Do I... Configure Which Types of Designs Show in My Dropdown Menu?
Business Hub
- How Do I... Apply Credit to Customers and to Orders?
- How Do I... Generate a Quick Price Quote?
- How Do I... Get a Separate Size Price Per Line Item?
- How Do I... Hide product markup and cost in Business Hub?
- How Do I... Prevent Unused Invoice Number Skipping?
- How Do I... Set Production Statuses in Business Hub