Store Commission Settings

This page lets the Fulfillment Center manage commissions for the store. Commissions are fees paid to affiliates for products sold through their websites. On this page, the Fulfillment Center can:

• View a summary of the commissions owing to the affiliate store owner
• Set the referral commission rate and default commission rate for the store
• Record manual commission payments (if not using PayPal Mass Payments)

An explanation of each of these features/settings is given in the instructions below.

Prerequisites

• You must have administrator access to use this feature
• This feature is only available on multi-store plans

In this article, you will learn how...

• To review/configure an affiliate store's commission settings
• To record manual commission payments for an affiliate store

To review/configure an affiliate store's commission settings:

1. Log into your DecoNetwork Website.
2. Browse to Admin > Websites.

   

   

3. Select Manage for the website you want to review/configure commission settings for.
   
4. Click Administration, then Store Commission Settings.
   

   The Store Commission Settings page is displayed.

   
5. Review/configure the Commission settings for the store.
   • Affiliate store commissions summary

     Here you can see a summary of the commissions owing to this affiliate store.

     • Store: The total held and cleared commissions earned by this store for direct sales through its website.
     • Referral Commission: The total held and cleared commission earned by this store for sales through affiliate websites signed up under this store.
     • Total: The total of direct sales commission and referral commission earned by this store.

     Held commissions are commissions pending on orders that have been paid for, but not yet produced and shipped.

     Cleared commissions are commissions yet to be paid on orders that have been shipped and in which the maximum number of shipping days specified for the shipping method used has elapsed.

      

   • Override Default Referral Commission Rate

     The referral commission is the amount that the owner of this store will earn for a sale made through an affiliate that signed up under this store. The referral commission is calculated as a percentage of the wholesale price of a product. (Read the How Pricing Works help article for an explanation of how the wholesale price is calculated).

     DecoNetwork only supports a single-tier affiliate program. This means that only the direct affiliate from which the referral originates will be paid the referral commission.

     When this checkbox is un-ticked, the global default referral commission rate set by the Fulfillment Center will be used as the referral commission rate for this store. (The default standard referral commission rate is 0 %).

     When this checkbox is ticked, the Fulfillment Center will be able to specify a custom Referral Commission rate for this store.

     

     The referral commission can be specified as a percentage value or an exact dollar value. Use the drop-down box to select your preference, then enter the value in the Referral commission field.

   • Override Default Commission Rate

     The commission rate is the percentage of the recommended retail price that is allocated as the starting amount that an affiliate can earn for products that are sold in their affiliate website. The remainder amount from the sale is returned as revenue for the Fulfillment Center. This amount is referred to as the wholesale price.

     When this checkbox is un-ticked, the global commission rate set by the Fulfillment Center will be used as the default commission rate for this store. (The default standard commission rate is 0%).

     Any markup (price increase) applied to individual products is reflected as commission for the store. So, if the store commission is 0% and the store owner adds a markup to individual products, the markups will be considered commission for the store when these particular products are sold.

     When this checkbox is ticked, the Fulfillment Center will be able to specify a custom Store Default Commission rate for this store.

     

     Note, this setting only defines the initial rate of commission that the affiliate can earn from a sale. The affiliate can effectively change the actual amount of commission that they can earn by changing the markup value in the Price Settings for their store. If they do change the markup, the rate defined here is used to calculate the wholesale price of a product to which the markup is applied.

     Click here for information on how to configure the markup in the store Price Settings.

6. Click Save.

To record manual commission payments for an affiliate store:

The Record External Payment feature allows the Fulfillment Center to keep track of commissions due to an affiliate and allows payments made externally to be recorded if PayPal Mass Payments is not being used, or if it has not been set up correctly. Click here for information about PayPal Mass Payments and how to set it up.

1. Log into your DecoNetwork Website.
2. Browse to Admin > Websites.

   

   

3. Select Manage for the website you want to review/configure commission settings for.
   
4. Click Administration, then Store Commission Settings.
   

   The Store Commission Settings page is displayed.

   
5. Click the Record External Payment button in the Breadcrumb and action bar.

   A list of orders that have commission cleared for payment is listed for the store.

   Commissions are cleared once an order has been shipped and the maximum number of shipping days specified for the shipping method used has elapsed.

   
6. Tick the checkboxes of the orders you want to record commission payments for.

   The checkbox at the top of the checkbox column allows you to deselect/select all orders at once.

   The total commission for selected orders will be automatically calculated as orders are selected and displayed under "Total amount selected" in the "Payment recorded" section.

7. Select the Payment method used.
   
8. Optionally, enter a note about the external commission payment made.
9. Click Save.