Production Files Sync

You can mass download and automatically synchronize production files and worksheets required for order production using the Production Files Sync app.

This helps ensure production files are available to your team at the correct stage of the order workflow, based on the synchronization rules you configure.

In This Article

• Prerequisites
• Why Use Production Files Sync
• Step 1: Enable the Production Files Sync App
• Step 2: Activate a Cloud Storage Provider
• Step 3: Configure Sync Options
• Step 4: Configure When Files Are Synced
• Best-Practice Tips
• Troubleshooting
• FAQs
• Additional Resources

Prerequisites

Why Use Production Files Sync

Production Files Sync helps automate the delivery of production-ready files to your connected cloud storage provider.

• Reduce manual work by automatically synchronizing production files.
• Improve production efficiency by making files available when orders reach the appropriate workflow stage.
• Support production readiness by controlling whether files sync immediately or only after key requirements are met.
• Centralize file access so production staff can work from a shared storage location.

Step 1: Enable the Production Files Sync App

Outcome: The Production Files Sync functionality becomes available in your DecoNetwork system.

1. Log into your DecoNetwork website.
2. Browse to Admin and select the yellow + Apps Store button at the bottom of the Main Menu.
3. Scroll to the Order Configuration section.
4. Locate the Production Files Sync app.
5. Click Add now.
6. Click on the I Agree to the above Fees button in the confirmation popup.

Step 2: Activate a Cloud Storage Provider

Outcome: DecoNetwork is connected to your selected cloud storage provider for automatic file synchronization.

1. Log into your DecoNetwork website.

2. Browse to Admin → Settings → Production & Order Settings → Production Files Sync.

   
3. Locate the storage provider you want to use.

4. Click Activate Now.

   

   

   Click Activate Now to connect your chosen provider

   You will be taken to the Connect To... configuration screen for your chosen storage provider.

5. Complete the authorization steps for the selected provider.

   The connected storage provider becomes the destination used throughout your production workflow whenever production files are synchronized.

Step 3: Configure Sync Options

Outcome: You control which file types are automatically synchronized for production use.

1. Log into your DecoNetwork website.

2. Browse to Admin → Settings → Production & Order Settings → Production Files Sync.

   

3. Scroll down to the Production File Sync Options section.

   
4. Configure the Production File Sync Options as required.
   • Sync alternate format production file: Includes alternate production-ready formats when files are synchronized.
   • Sync source files: Includes original source artwork files when files are synchronized.
5. Click Save.

Step 4: Configure When Files Are Synced

Outcome: Production files are synchronized automatically at the correct stage of your production workflow.

1. Log into your DecoNetwork website.

2. Browse to Admin → Settings → Production & Order Settings → Production Files Sync.

   

3. Scroll down to the Production File Sync Status section.

   
4. Select the preferred synchronization timing:
   • As soon as production files are ready for download: Files are synchronized immediately after production files are generated.
   • Once order is ready for production: Files are synchronized only after payment requirements are met, purchase orders are ordered or received, and artwork is approved.

5. Click Save.

   Synchronizing files only when the order is ready for production helps ensure production staff work from approved and production-ready jobs.

Best-Practice Tips

• Use a dedicated cloud storage folder for synchronized production files.
• Limit folder access to authorized production staff.
• Choose the sync timing that matches your approval and production workflow.
• Enable source file synchronization if production or artwork staff may need editable originals.
• Review synchronized folder structures regularly to keep production access organized.

Troubleshooting

Production files are not synchronizing

• Confirm the Production Files Sync app is enabled.
• Check that the cloud storage provider connection is active.
• Verify the order has reached the configured synchronization status.

Source files are missing

• Confirm Sync source files is enabled.
• Check that source artwork files exist for the order.

Production staff cannot access synchronized files

• Check the folder permissions in your cloud storage provider.
• Confirm the files are being synchronized to the expected destination.

FAQs

What does Production Files Sync do?

Production Files Sync automatically downloads and synchronizes production files and worksheets to a connected cloud storage provider.

Can I choose when files are synchronized?

Yes. You can sync files as soon as they are ready for download or only once the order is ready for production.

Can source artwork files be synchronized?

Yes. Enable Sync source files in the Production File Sync Options section.

Additional Resources

• Production File Sync Using Dropbox
• Production File Sync Using Google Drive