Enable External Payment Gateway Integrations

If you signed up after the introduction of DecoPay (DecoNetwork’s embedded payment system), external (third-party) payment gateway integrations won’t be available by default. This article explains how to enable the Payment Gateways app so you can access and configure non-DecoPay gateways in Payment Methods.

In this article

• Prerequisites
• Why enable external payment gateways
• Step 1: Open the Apps Store
• Step 2: Find the Payment Gateways app
• Step 3: Enable the Payment Gateways app
• What happens next
• Best-practice tips
• Troubleshooting
• FAQs
• Additional Resources

Prerequisites

Why enable external payment gateways

Enabling external payment gateway integrations lets you accept payments using third-party processors (non-DecoPay) in addition to your DecoNetwork checkout options.

• Access legacy integrations: Use payment gateways that were available before DecoPay.
• Offer flexibility: Provide additional payment options based on your business requirements.

For information about DecoPay and for DecoPay setup instructions, see here

Step 1: Open the Apps Store

1. Log into your DecoNetwork website.

2. Browse to Admin and select the yellow + Apps Store button at the bottom of the Main Menu.

   

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Step 2: Find the Payment Gateways app

1. Scroll to the Ecommerce Extensions section.

   

   Click the image to enlarge.

2. Locate the Payment gateways app.

Step 3: Enable the Payment Gateways app

1. Click Add now on the Payment gateways app.

   Once enabled, external payment gateway integrations become available for configuration on the Payment Methods page.

What happens next

After enabling the Payment Gateways app, go to Payment Methods to configure the external gateway you want to use.

• See the Payment Methods article for configuration instructions.

Best-practice tips

• Enable the app only when needed – Install the Payment Gateways app only if you plan to use external (non-DecoPay) gateways, to keep your system setup simple.
• Coordinate with your payments workflow – Ensure your team knows when external gateways have been enabled, as this affects which payment options become available for configuration.
• Plan configuration separately – Enabling the app only unlocks access to integrations. The external gateway must still be set up and tested separately.

Troubleshooting

I can’t see the Apps Store button

• Confirm you are logged in with an account that has administrator access.

I enabled the app, but I still don’t see external gateways

• Refresh the Payment Methods page after enabling the app.

FAQs

Are external payment gateways enabled by default?

No. If you signed up after the introduction of DecoPay, external payment gateway integrations are not available by default. You must enable the Payment Gateways app to access them.

Does enabling the Payment Gateways app automatically configure a gateway?

No. Enabling the app makes the integrations available, but you still need to configure the gateway in Payment Methods.

Will external gateways incur fees?

Yes. Transaction fees may be incurred when using external payment gateway integrations.

Additional Resources

• Payment Methods
• Payment Gateway Option Descriptions
• DecoPay Setup, Testing Mode, and Payment Management