This guide explains how to connect your website with Stamps.com to provide live shipping estimates in DecoNetwork. Connecting to Stamps.com enables accurate, real-time shipping rates based on package weight, dimensions, destination, and service level, helping you offer transparent, reliable shipping costs at checkout.
In this article
- Prerequisites
- Why connect Stamps.com?
- How to connect Stamps.com
- Best-practice tips
- Troubleshooting
- FAQs
- Additional resources
Prerequisites
- You must have administrator access to your DecoNetwork Website Admin.
- You must have an active Stamps.com account with the credentials required for API access.
Why connect Stamps.com?
Connecting Stamps.com provides:
- Accurate shipping calculations using live carrier data.
- Reduced manual rate management, as Stamps.com updates the rates for you.
- Better checkout experiences with transparent, real-time shipping options.
- Fewer pricing errors caused by estimated or outdated rate tables.
How to Connect Stamps.com
- Log into your DecoNetwork Website.
- Browse to Admin > Settings > Shipping.
-
Select Shipping Methods.
A list of your configured shipping methods will appear in a list.
Click the image to enlarge.
-
Click the Manage Live Shipping Carriers button.
The Live Shipping Carriers page is displayed with a list of your currently added live shipping carriers.
-
Click on the
button.
The Add Live Shipping Carrier page is displayed showing the available live shipping carriers for your region.
- Click on the Stamps tile.
-
Click the Connect Stamps button in the Details popup.
The Edit Live Shipping Carrier Credientials page is displayed.
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Enter your credentials for your Stamps.com account.
You need to first sign up for an account with Stamps.com and request integration credentials before attempting to connect.
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Click on Test settings to test the connection.
A popup will be displayed to notify you if the connection was successful or not.
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Click Save.
You will be returned to the Live Shipping Carriers page with Stamps added to the list of your currently added live shipping carriers.
The Choose Methods button will only be enabled if you have successfully tested the connection with your credentials.
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Click on the Choose Methods button for Stamps.
The Edit Live Shipping Carrier Methods page is displayed.
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Tick the checkbox for each of the Stamps.com shipping methods that you want to enable.
- When done, click the Save button.
Best-Practice Tips
- Ensure all products have correct weights and dimensions for accurate rate calculations.
- Verify your Stamps.com account includes the service levels you want to offer.
- Test rates using various destinations to confirm expected results.
- Review enabled shipping methods periodically to keep your checkout streamlined.
Troubleshooting
-
“Test settings” fails
- Verify your Stamps.com username and password.
- Ensure your Stamps.com subscription supports API access.
- Confirm your account is active and not locked.
-
Shipping rates are missing or incorrect
- Check product weights and dimensions.
- Ensure desired Stamps.com shipping methods are enabled.
- Confirm the shipping method in Store Settings is linked to the Stamps carrier.
FAQs
-
Can I use Stamps.com for international shipping?
Yes, if your Stamps.com account supports the destination and service level. -
What if my Stamps.com connection stops working?
Live rates may not appear. Re-test settings and confirm your credentials. -
Can I use Stamps.com alongside other live carriers?
Yes. You can connect multiple carriers and enable different shipping methods.
Additional Resources
Still have questions? Use the Search Tool at the top of the page to find more related guides. Need help? Click the icon to submit a support ticket—our Client Services team is ready to assist!
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