How to Show the Customer Details & Notes in Team Member Emails

You can use the following variables to include the customer details and customer notes in the Team Member Email Templates.

• Linked Order:
  • has_order?
  • order.order_number
• Customer Details:
  • customer.full_name
  • customer.phone_number
  • customer.email
  • customer.company
• Customer Notes:
  • order.formatted_customer_notes

Here is an example of how you can modify the default Artwork Job Assigned Email Template to show the order number, customer details, and customer notes:

Default Code

Dear {{user.full_name}},
<br/><br/>

Artwork Job number {{artwork.number}}{% if has_order %} for Order {{order.order_number}}{% endif %} has been assigned to you by {{current_user.full_name}}.
<br/><br/>

Thank you<br/>
{{ site.name }} <a href="http://{{ site.primary_domain }}">{{ site.primary_domain }}</a><br/><br/><br />

{{ message_html }}

Custom Code

Add the code in red to the default code shown above as follows:

Result