Properly managing artwork fees is vital for any decoration business. Regardless of whether you're involved in direct-to-garment printing, screen printing, embroidery, or other decoration methods, precise setup of artwork fees is essential for profitability and ensuring transparent pricing for your customers. These fees can be automatically charged for working on design assets within an order or quote, and you have the option to apply them universally or exclusively to customer-supplied designs. In this tutorial, we'll walk you through configuring artwork fees for all decoration processes that you offer, making the process seamless and straightforward.
Prerequisites
- You must have administrator access to use this feature
To Configure Artwork Fees:
- Log into your DecoNetwork Website.
- Browse to Admin > Decoration Processes > [Decoration Process].
- Select Artwork Fee.
The Artwork Fee settings are displayed in the main work area.
- Configure the settings as required.
Contract Price Level (Premium & Enterprise Levels Only)
Contract price levels are the different tiers of selling prices that you offer your affiliate stores and customers. The levels are defined via Admin > Products > Contract Price Levels. (See the Contract Price Levels help article for instructions). All levels that you have defined will appear here. This section allows you to switch between the different price levels to configure the artwork fee of each level for the decoration processes that you support.
To configure the artwork fee of a contract price level, select its corresponding radio button.
Once you have finished setting the artwork fee prices for the contract price levels, you can assign the contract price levels to stores and customers. For instructions on assigning a contract price level to a store, please consult the "Store Contract Price Level" help article. To assign a contract price level to a customer, refer to the "Edit Customer Account Details" help article.
Artwork Fee
- Tick or untick the Automatically Create Artwork Job checkbox.
Automatically creating an artwork job means that when artwork using the selected process is applied to an order or quote as part of a design, the artwork approval process is initiated. This will require the customer to submit (if they haven't already done so) their artwork/concepts to your art department who will then send it back to the customer when the work is complete. The customer will then approve or reject the work. Rejection sends the artwork back for another round of work and approval. Approval moves the job into the production phase. The process is all managed via email alert and links to DecoNetwork with full auditing of all approvals and correspondence to prevent disputes at a later date. Management views of the approvals and production processes are available in Business Hub under the Artwork Approvals node in the main tree view.
Select an option to determine what designs artwork jobs will automatically be created for. (Only available if Automatically Create Artwork Job is enabled).
- Automatically create artwork job for all designs: when ticked, artwork jobs will automatically be created for both stock designs and customer-uploaded designs.
- Automatically create artwork job for user uploaded designs: when ticked, will only create artwork jobs for customer-uploaded designs.
- Set an Artwork Job Fee for doing artwork.
The artwork fee is automatically applied for artwork approval jobs that are created in Business Hub. The fee can be overridden for quotes and orders inside of Business Hub.
Digitizing fee
- Tick or untick the Automatically Create Digitizing Job checkbox.
Automatically creating a digitizing job means that when graphic artwork is submitted for embroidery in a quote or order, the artwork approval process is initiated. The art department will then send the digitized design back to the customer when the work is complete. The customer will then approve or reject the work. Rejection sends the design back for another round of work and approval. Approval moves the job into the production phase. The process is all managed via email alert and links to DecoNetwork with full auditing of all approvals and correspondence to prevent disputes at a later date. Management views of the approvals and production processes are available in Business Hub under the Artwork Approvals node in the main tree view.
- Apply Digitizing Fee to Auto-Digitization?: Tick this option if you want to apply the digitizing fee if auto-digitization is used to create an embroidery file from uploaded raster artwork. See the help article, Embroidery Designer Settings, for instructions on how to enable auto-digitization on your website.
- Set a Digitizing Job Fee for creating the embroidery design.
The digitizing fee is automatically applied for digitizing jobs that are created in Business Hub. The fee can be overridden for quotes and orders inside of Business Hub.
- Per sq inch: tick this checkbox if you want the digitizing fee to be applied per square inch of the design, rather than applied as a flat fee.
- Tick or untick the Automatically Create Artwork Job checkbox.
- When you are done, click Save.
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