Emails and order related documents originating from your shop are automatically rendered using templates. You can access the templates to customize the content. For more information on how to access the email templates and what they are used for, see the Email Templates help article.
Data (such as customer name, store name and order number) is accessed from your stores using variables in the templates. This means that you do not need to know what the data is - you just need to know the variables you have access to in each template.
The templates are created using a programming language called Liquid to generate the dynamic content. You need to have a good understanding of Liquid to customize the templates.
This article provides a reference to all the variables that can be used within each email template. This includes the variables currently used in the default templates and additional variables available for use but are not in the default templates.
Additional variables not currently used in the default template are highlighted in blue.
For details on how to use the additional variables, see the help article, How Do I Use the Variables Not in the Default Email Templates.
User Account Emails
User-registration email
| Variable | Description |
|---|---|
| site.name | The name of the site the customer registered on. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| customer.login | The customer's account username. |
| password | The customer's account password. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Account-welcome email
| Variable | Description |
|---|---|
| site.name | The name of the site the customer registered on. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| site.primary_domain | The URL of the site's primary domain. |
| customer.login | The customer's account username. |
| password | The customer's account password. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Forgotten password email
| Variable | Description |
|---|---|
| site.name | The name of the site the customer account is registered on. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| site.primary_domain | The URL of the site's primary domain. |
| fulfillment_system.name | The name of the Fulfillment Center. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Password changed email
| Variable | Description |
|---|---|
| site.name | The name of the site the customer account is registered on. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| customer.login | The customer's account username. |
| password | The customer's account password. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Web Store Order Emails
Internet order email
| Variable | Description |
|---|---|
| site.name | The name of the site the order was made on. |
| order.order_number | The unique number of the order. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| order.pcurrency.code | The code of the currency used for the order, e.g. USD |
| order_item.product_name | The name of an ordered item. |
| order_item.get_options_and_color | The color, size and any other options that may be configured for an ordered item. |
| order_item.currency_disc_unit_price | simple_price_format | The discounted unit price of an ordered item, displayed in currency format, excluding the currency code. E.g. $24.99 |
| order_item.unit_tax | simple_price_format | The tax applied to an ordered item, displayed in currency format, excluding the currency code. E.g. $24.99 |
| order_item.qty | The quantity of the ordered item. |
| order_item.currency_full_price | simple_price_format | The total price of an ordered item, displayed in currency format, excluding the currency code. E.g. $24.99 |
| order.currency_total_shipping_price | simple_price_format | The shipping cost, displayed in currency format, excluding the currency code. E.g. $24.99 |
| order.coupon_discount_inc_tax | simple_price_format | The amount of a coupon discount applied to the order, including tax, displayed in currency format, excluding the currency code. E.g. $24.99 |
| order.currency_certificate_total | simple_price_format | The value of a gift certificate used on the order, displayed in currency format, excluding the currency code. E.g. $24.99 |
| order.currency_final_billable_total | simple_price_format | The final billable total on an order, displayed in currency format, excluding the currency code. E.g. $24.99 |
| order.tax_list | The list of taxes applied to an order. |
| order.currency_final_tax | simple_price_format | The total tax applied to an order, displayed in currency format, excluding the currency code. E.g. $24.99 |
| teamname_count | The number of teamname items in an order. |
| teamname.size_label | The size of a teamname item. |
| site.primary_domain | The URL of the site's primary domain. |
| order.customer_view_order_url | A link the customer can click on to view the order online. |
| order.payment_instructions | The payment instructions for the order. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Business Hub Quote & Order Emails
Order-shipped email
| Variable | Description |
|---|---|
| site.name | The name of the site the order was made on. |
| order.order_number | The unique number of the order. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| shipment_item.product_name | The name of a shipped item. |
| shipment_item.product_size | The size of a shipped item. |
| shipment_item.product_color | The color of a shipped item. |
| shipment_item.qty | The quantity of a shipped item. |
| shipment.tracking_url | The URL link to the page on the carrier's website where the shipped order can be tracked. |
| shipment.tracking_number | The tracking number of the shipped order. |
| "business day" | to_plural : order.shipping_days | The number of business day(s) in which the order is expected to be delivered. The filter (placed after the pipe character |) will determine whether plural is used for the word "day". |
| shipment_message | The message entered by the operator before they send the order shipped email notification to the customer. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Quote sent to customer email
| Variable | Description |
|---|---|
| site.name | The name of the site the quote was sent from. |
| quote.quote_number | The unique number of the quote. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| quote_url | A link the customer can click on to view the quote, approve and pay online. |
| quote_message | The message entered by the operator before they send the quote email notification to the customer. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| quote.has_sales_team_member? | The condition that the quote has a sales team member assigned. |
| quote.sales_team_member | The name of the team member assigned to the quote. |
Order sent to customer email
| Variable | Description |
|---|---|
| site.name | The name of the site the order was made on. |
| order.order_number | The unique number of the order. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| order.get_approval_amount_balance | format_currency | The payment amount required for the order to go into production, displayed in currency format, e.g. $24.99 USD |
| order_url | A link the customer can click on to view the order and pay online. |
| order_message | The message entered by the operator before they send the order email notification to the customer. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| order.has_sales_team_member? | The condition that the order has a sales team member assigned. |
| order.sales_team_member | The name of the team member assigned to the order. |
Order canceled email
| Variable | Description |
|---|---|
| site.name | The name of the site the order was made on. |
| order.order_number | The unique number of the order. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Order produced email
| Variable | Description |
|---|---|
| site.name | The name of the site the order was made on. |
| order.order_number | The unique number of the order. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| site.primary_domain | The URL of the site's primary domain. |
Payment Emails
Account-statement email
| Variable | Description |
|---|---|
| site.name | The name of the site for which the statements are provided. |
| statement_number | The unique number of the statement. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| payment_URL | A link the customer can click on to view the statement and pay online. |
Payment thank you email
| Variable | Description |
|---|---|
| site.name | The name of the site the order was made on. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| payment.number | The unique number of the payment. |
| payment.payment_method_name | The name of the payment method used. The last 4 digits of the payment card will also be shown if credit card is used and the payment is processed via DecoPay. |
| payment.date_paid | date: "%d/%b/%Y" | The date the payment was made, in the format DD/MMM/YYYY. E.g 25/Dec/2016 |
| payment.paid_amount | format_currency | The payment amount, displayed in currency format, e.g. $24.99 USD |
| invoice_payment.invoice.order_number | The unique number of the invoice the payment is made against. |
| invoice_payment.amount | format_currency | The invoice amount, displayed in currency format, e.g. $24.99 USD |
| invoice_payment.invoice.balance | format_currency | The balance owing on the invoice, displayed in currency format, e.g. $24.99 USD |
| fulfillment_system.name | The name of the Fulfillment Center. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Quote deposit request email
| Variable | Description |
|---|---|
| site.name | The name of the site the quote was made on. |
| order.order_number | The unique number of the order. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| order.get_approval_amount_balance | format_currency | The payment amount required for the order to go into production, displayed in currency format, e.g. $24.99 USD |
| order_url | A link the customer can click on to view the quote, approve and pay online. |
| request_message | The message entered by the operator before they send the quote deposit request email to the customer. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Account payment request email
| Variable | Description |
|---|---|
| site.name | The name of the site to which the payment is due. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| payment.billable_amount | format_currency | The payment amount required, displayed in currency format, e.g. $24.99 USD |
| payment_url | A link the customer can click on to make the payment online. |
| request_message | The message entered by the operator before they send the payment request email to the customer. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Payment-rejected email
| Variable | Description |
|---|---|
| site.name | The name of the site to which the payment is due. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| payment.paid_amount | simple_price_format | The attempted payment amount, displayed in currency format, excluding the currency code. E.g. $24.99 |
| payment.order_number | The order number against which the payment was attempted. |
| payment.reject_reason | The reason the payment was rejected, if one was provided. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Payment-confirmed email
| Variable | Description |
|---|---|
| site.name | The name of the site to which the payment was made. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| payment.paid_amount | simple_price_format | The confirmed payment amount, displayed in currency format, excluding the currency code. E.g. $24.99 |
| payment.invoice_number | The invoice number against which the payment was made. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Order payment request email
| Variable | Description |
|---|---|
| site.name | The name of the site the order was made on. |
| order.order_number | The unique number of the order. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| order.balance | format_currency | The outstanding balance due on the order, displayed in currency format, e.g. $24.99 USD |
| order_url | A link the customer can click on to view the order and pay online. |
| request_message | The message entered by the operator before they send the order payment request email to the customer. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Manual payment instructions email
| Variable | Description |
|---|---|
| site.name | The name of the site the payment is due on. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| payment.number | The unique number of the payment. |
| payment.payment_method_name | The name of the manual payment method to be used for making the payment. |
| payment.date_paid | date: "%d/%b/%Y" | The date the payment is due, in the format DD/MMM/YYYY. E.g 25/Dec/2016 |
| payment.paid_amount | format_currency | The payment amount required, displayed in currency format. E.g. $24.99 USD |
| payment.payment_instructions | The instructions provided to the customer for making the manual payment. (You can configure this message for each manual payment method via Admin > Settings > Payment Methods > Edit > General) |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Customer Contact Emails
Note to customer email
| Variable | Description |
|---|---|
| site.name | The name of the site the order was made on. |
| order.order_number | The unique number of the order that the note is related to. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| note.line_item_name | The name of the item the note is related to, if the note is associated with a line item. |
| note.content_as_html | The note entered by the operator, in HTML format. |
| note.content | The note entered by the operator, in plain text format. |
| order_url | A link the customer can click on to review the order that the note is about. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Abandoned cart follow-up email
| Variable | Description |
|---|---|
| site.name | The name of the site the cart was abandoned on. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| continue_order_url | A link the customer can click on to continue with the cart that they abandoned. |
| custom_message | The message entered by the operator before they send the abandoned cart follow-up email. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Store Owner Emails
Store-created email
| Variable | Description |
|---|---|
| site.name | The name of the site created. |
| site.owner.full_name | The site owner's full name. |
| site.primary_domain | The URL of the site's primary domain. |
| site.owner.login | The site owner's account username. |
| password | The site owner's account password. |
| site.verify_code | The verification code provided to the site owner to verify the email address supplied for their site. |
| fulfillment_system.name | The name of the Fulfillment Center. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Site-made-sale email
| Variable | Description |
|---|---|
| site.name | The name of the site the sale was made on. |
| site.owner.full_name | The site owner's full name. |
| site.primary_domain | The URL of the site's primary domain. |
| order_item.product_name | The name of an ordered item. |
| order_item.get_options | The size of an ordered item. |
| order_item.qty | The quantity of the ordered item. |
| order_item.currency_unit_price | format_currency | The unit price of the ordered item excluding taxes, displayed in currency format. E.g. $24.99 USD |
| order_item.currency_price | format_currency | The total price of the ordered line item excluding taxes, displayed in currency format. E.g. $24.99 USD |
| order.currency_shipping_total | format_currency | The total shipping cost, displayed in currency format. E.g. $24.99 USD |
| order.tax_list | The list of taxes applied to an order. |
| order.currency_total_tax | format_currency | The total tax applied to an order, displayed in currency format. E.g. $24.99 USD |
| order.coupon.name | The name of a coupon discount applied to the order. |
| order.coupon.code | The code of a coupon discount applied to the order. |
| order.currency_coupon_discount | format_currency | The amount of a coupon discount applied to the order, displayed in currency format. E.g. $24.99 USD |
| order.currency_certificate_total | format_currency | The total value of a gift certificate used on the order, displayed in currency format. E.g. $24.99 USD |
| order.currency_final_billable_total | format_currency | The final billable total on an order shown in currency format, displayed in currency format. E.g. $24.99 USD |
| view_order_url | A link the site owner can click on to view the order online. |
| fulfillment_system.name | The name of the Fulfillment Center. |
| fulfillment_system.primary_domain | The URL of the Fulfillment Center's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| order_item.predecorated_product.category_name | The category to which a pre-decorated product is assigned. |
| order_item.color_names | The names of the colors of a product, separated with the "/" character. |
Resend Account Verification
| Variable | Description |
|---|---|
| site.name | The name of the site created. |
| site.owner.full_name | The site owner's full name. |
| verify_url | The link that the site owner can click to verify the email address supplied for their site. |
| site.verify_code | The verification code provided to the site owner to verify the email address supplied for their site. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Team Member Emails
Order assigned email
| Variable | Description |
|---|---|
| site.name | The name of the site the order was made on. |
| order.order_number | The unique number of the order. |
| user.full_name | The full name of the operator to which the order is assigned. |
| current_user.full_name | The full name of the operator who assigned the order. |
| site.primary_domain | The URL of the site's primary domain. |
| customer.full_name | The full name of the customer associated with the order. |
| customer.company | The company name of the customer associated with the order. |
| customer.phone_number | The phone number of the customer associated with the order. |
| customer.email | The email address of the customer associated with the order. |
| order.formatted_customer_notes | The note entered by the customer when placing the order. |
Production Item assigned email
| Variable | Description |
|---|---|
| configured_product.item_id | The unique id number of the production item being assigned. |
| user.full_name | The full name of the operator to which the production item is assigned. |
| order.order_number | The unique number of the order to which the assigned production item belongs. |
| current_user.full_name | The full name of the operator who assigned the production item. |
| site.primary_domain | The URL of the site's primary domain. |
| customer.full_name | The full name of the customer associated with the order containing the production item. |
| customer.company | The company name of the customer associated with the order containing the production item. |
| customer.phone_number | The phone number of the customer associated with the order containing the production item. |
| customer.email | The email address of the customer associated with the order containing the production item. |
| order.formatted_customer_notes | The note entered by the customer when placing the order containing the production item. |
Artwork job assigned email
| Variable | Description |
|---|---|
| site.name | The name of the site the artwork job originates from. |
| artwork.number | The unique identifying number of the artwork job. |
| user.full_name | The full name of the operator to which the artwork job is assigned. |
| order.order_number | The unique number of the order to which the assigned artwork job belongs. |
| current_user.full_name | The full name of the operator who assigned the artwork job. |
| site.primary_domain | The URL of the site's primary domain. |
| has_order? | The condition that the artwork job is associated with an order. |
| order.order_number | The unique identifying number of the order associated with the artwork job. |
| customer.full_name | The full name of the customer associated with the artwork job. |
| customer.company | The company name of the customer associated with the artwork job. |
| customer.phone_number | The phone number of the customer associated with the artwork job. |
| customer.email | The email address of the customer associated with the artwork job. |
| order.formatted_customer_notes | The note entered by the customer when placing the order containing the artwork job. |
Supplier Emails
Purchase Order
| Variable | Description |
|---|---|
| purchase_order.po_number | The unique number of the purchase order. |
| site.name | The name of the site the purchase order is being sent from. |
| purchase_order.supplier.name | The name of the supplier the purchase order is being sent to. |
| site.owner.email | The email address of the site owner from which the purchase order is sent. |
| site.primary_domain | The URL of the site's primary domain. |
Campaign Owner Emails
Campaign Owner Note
| Variable | Description |
|---|---|
| site.name | The name of the site from which the campaign note is sent. |
| campaign_site.name | The name of the campaign site. |
| note.content_as_html | The note being sent to the campaign site owner, in HTML format. |
| note.content | The note being sent to the campaign site owner, in plain text format. |
| campaign_site.primary_domain | The URL of the campaign site's primary domain. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Campaign Created
| Variable | Description |
|---|---|
| site.name | The name of the campaign site created. |
| site.owner.full_name | The campaign site owner's full name. |
| campaign.goal_qty | The quantity set as the sales target to be achieved by the end of the campaign. |
| campaign.goal_estimated_profit | simple_price_format | The estimated profit amount if a campaign reaches the set goal, displayed in currency format, excluding the currency code. E.g. $24.99 |
| campaign.end_date | date: "%b %d, %Y" | The date on which the campaign ends, in the format MMM DD, YYYY. E.g. Mar 22, 2017 |
| site.primary_domain | The URL of the campaign site's primary domain. |
| site.owner.login | The campaign site owner's account username. |
| password | The campaign site owner's account password. |
| fulfillment_system.name | The name of the Fulfillment Center. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| site.parent_store.name | The name of the parent store under which the campaign was created. |
Campaign Finished
| Variable | Description |
|---|---|
| campaign.name | The name of the campaign. |
| site.owner.full_name | The campaign site owner's full name. |
| campaign.min_qty | The quantity set as the minimum sales target to be achieved by the end of the campaign. |
| campaign.total_sold | The total number of products sold during the period the campaign was active. |
| fulfillment_system.name | The name of the Fulfillment Center. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Campaign Cancelled
| Variable | Description |
|---|---|
| campaign.name | The name of the campaign. |
| site.owner.full_name | The campaign site owner's full name. |
| campaign.cancel_reason | The reason entered by the operator for the campaign being cancelled. |
| fulfillment_system.name | The name of the Fulfillment Center. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Campaign Production
| Variable | Description |
|---|---|
| campaign.name | The name of the campaign. |
| site.owner.full_name | The campaign site owner's full name. |
| fulfillment_system.name | The name of the Fulfillment Center. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Artwork Emails
Artwork approval request to customer email
| Variable | Description |
|---|---|
| site.name | The name of the site the artwork approval request is sent from. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| order.job_name | The title specified for an order. |
| artwork_url | A link the customer can click on to review the artwork and approve online. |
| artwork_message | The message entered by the operator before sending the artwork approval request email, in HTML format. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
Artwork note to customer email
| Variable | Description |
|---|---|
| site.name | The name of the site the artwork approval request is sent from. |
| order.order_number | The unique number of the order that the artwork approval request is for. |
| customer.full_name | The customer's full name. |
| customer.firstname | The customer's first name. |
| customer.lastname | The customer's first name. |
| note.content_as_html | The note entered by the operator about the artwork approval request, in HTML format. |
| artwork_url | A link the customer can click on to review the artwork. |
| site.primary_domain | The URL of the site's primary domain. |
| message_html | This is the marketing message in HTML format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
| message_plain | This is the marketing message in plain text format. (You can configure this message via Admin > Settings > Email & Order Templates > Email Templates > Edit > Marketing Message) |
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