Enable SmartPO Integration for Ralawise

Enable SmartPO integration for the Ralawise supplier in DecoNetwork so purchase orders can automatically use live account pricing and stock data, and be emailed directly from Business Hub.

In this article

• Prerequisites
• Why enable SmartPO for Ralawise
• Enable SmartPO for Ralawise
• Post-setup verification
• Best-practice tips
• Troubleshooting
• FAQs
• Additional resources

Prerequisites

Why enable SmartPO for Ralawise

SmartPO connects your DecoNetwork supplier record to Ralawise so that:

• Live account pricing is used when creating purchase orders (POs), reducing manual updates.
• Inventory checks happen during PO creation to minimize back-orders.
• PO emailing to Ralawise from Business Hub is streamlined and consistent.
• Currency conversion (if applicable) is handled with an explicit, auditable rate.

Enable SmartPO for Ralawise:

1. Log into your DecoNetwork Website.
2. Browse to Admin → Products → Supplier Account Details.

   The list of available suppliers is displayed.

   

   Supplier list with Ralawise visible.

    

3. Click the Edit button for Ralawise.

   The supplier configuration page will be displayed.

   

   Ralawise supplier configuration page.

4. Edit the supplier details.
   

   Supplier Details

   • Supplier Name: The supplier name is automatically populated from the data supplied by Ralawise. This field is not editable.
   • Description: The description is automatically populated from the data supplied by Ralawise. This field is not editable.
   • Address: The supplier's address is automatically populated from the data supplied by Ralawise. This field is not editable.
   • Purchase Order Email: The purchase order email is automatically populated from the data supplied by Ralawise. This field is not editable.
   • Account Number: Enter the number of your customer account held with the Ralawise.
   • More information to show on Purchase Order: Enter any other information about the supplier that you want to appear on the purchase order.
5. Edit the pricing settings.
   

   Pricing Settings

   • Price to use: Select the pricing system that Ralawise uses:
     • Piece: a fixed rate charged for each product unit.
     • Case: a rate charged for a set number of items packaged together.
     • Dozen: a rate charged for a set of 12 units.

   If the supplier uses a different currency than the currency you use on your website, prices will be converted using a conversion rate set by the supplier. A note will be displayed informing that prices will be converted from the catalog currency to your currency and indicate the rate of conversion.

   

   Pricing settings and currency conversion message.

   If there is a change to the conversion rate, the following options will become available:

   • Keep current conversion rate (XX.XX%): Select this option if you want prices to be converted using the current conversion rate indicated in the brackets.
   • Update to latest conversion rate (XX.XX%): Select this option if you want prices to be converted using the latest conversion rate indicated in the brackets.
   

   Pricing settings and currency conversion promp.

6. Edit the supplier tax and shipping settings.
   

   Tax/shipping settings for Ralawise POs.

   • Tax Name: Enter a name for the tax that will be incurred when ordering from Ralawise.
   • Tax Rate: Enter the tax rate.
   • Default Shipping Amount: Enter the standard amount that Ralawise charges for shipping.
   • Apply Tax to Shipping: Tick this checkbox if you are charged tax on shipping by Ralawise.
   • Use default Purchase Order Email: Keep this checkbox ticked if you want the purchase order email specified under the supplier details to be used for purchase orders. Untick the checkbox to specify an alternate email.
     
   • Display Address on Purchase Order PDF: Tick this checkbox if you want the address specified in your DecoNetwork account settings to be displayed in the Purchase Order PDF.
   • Use Account Details as Bill to Address on Purchase Order PDF: Tick this checkbox if you want the address specified in your DecoNetwork account settings to be used as the billing address on the Purchase Order PDF.
7. Scroll down to the SmartPO Integration Settings section and tick the Enable SmartPO Integration checkbox.
   

   Enable the SmartPO toggle for Ralawise.

   The fields for setting SmartPO Integration will appear.

   

   SmartPO Settings

8. Configure the SmartPO Integration settings.
   • Username: Enter the username assigned to your account.
   • Password: Enter the password specified for your account.
9. Click on the Test Settings button to test the credentials and connection.

   If the test succeeds you’ll see a success confirmation. If it fails, see Troubleshooting.

10. Click Save.

Post-setup verification

1. Create a test PO in Business Hub → Purchases → New Purchase Order using a Ralawise product.
2. Confirm the unit pricing reflects your account pricing and any currency conversion (if applicable).
3. Verify the PO email defaults correctly (or your alternate email, if set).
4. Send a test PO email (to a safe internal address if needed) to confirm formatting and details.

Best-practice tips

• Match your Ralawise price basis (Piece / Case / Dozen) to avoid mis-priced POs.
• Review currency conversion prompts and update the rate when you prefer the latest supplier rate.
• Keep tax/shipping realistic so internal cost estimates align with supplier invoices.
• Use a shared inbox (e.g., purchasing@…) for PO emails to improve visibility and continuity.

Troubleshooting

• Failed Test Settings – If the SmartPO credential test fails:
  • Re-enter your Username and Password (watch for extra spaces or mixed credentials).
  • Confirm your account is enabled for SmartPO with Ralawise.
  • Ensure your firewall/network allows outbound connections from DecoNetwork to Ralawise endpoints.
• Unexpected pricing – If PO pricing looks wrong:
  • Verify Price to use (Piece/Case/Dozen) matches your Ralawise account.
  • Check whether a conversion rate update is available and choose the desired option.
• PO email issues – If POs aren’t received by Ralawise:
  • Confirm the Purchase Order Email on the supplier record is correct (or that your alternate email is set correctly).
  • Ask your mail admin to allow-list the sender domain if POs are being filtered.

FAQs

Does SmartPO change how I create POs?
No. You still create POs in Business Hub. SmartPO enriches that process with live account pricing/inventory and streamlines sending.

Can I switch the currency conversion rate later?
Yes. When a new supplier rate is detected you can keep your current rate or update to the latest before saving.

Who provides my SmartPO credentials?
Ralawise. Contact your Ralawise representative to obtain or reset your SmartPO username and password.

Will SmartPO override manual edits?
SmartPO provides pricing/stock at creation time. You can still make manual PO line edits if required before sending.

Additional resources

• Manage Suppliers
• Create automatically consolidated purchase order by supplier
• Manually create purchase order
• Supplier Product Pricing & Markup