Manage Suppliers

The Supplier Account Details screen allows you to create and manage the list of suppliers that you purchase products from. Deconetwork integrates with a number of major industry blank product suppliers, with thousands of catalog products that you can add to your system.

When you add catalog products to your DecoNetwork Fulfillment Center, the supplier details will automatically be added to the list Supplier Account Details list. You can update the details of the existing suppliers and also define your own custom suppliers.

Supplier information configured here is used to automatically populate details required for purchase orders that you can create in Business Hub. (See the help articles, Create automatically consolidated purchase order by supplier and Manually create purchase order for instructions on how to create purchase orders).

You can also configure live ordering settings if the supplier supports it. With live ordering set up, purchase orders will automatically be emailed directly to suppliers to fulfill after they have been generated in Business Hub.

In this article, you will learn how...

• To define a custom supplier
• To edit a supplier
• To delete a supplier

To define a custom supplier:

1. Log into your DecoNetwork Website.
2. Browse to Admin > Products > Supplier Account Details.
3. Click on the Define Custom Supplier button.

   The New Supplier form is displayed.

   
4. Enter the details for the supplier.
   Supplier Details
   • Supplier Name: Enter the name of the supplier you have an account with.
   • Description: Enter a description for the supplier.
   • Address: Enter the supplier's address.
   • Purchase Order Email: Enter the email address that purchase orders will be sent to.
   • Account Number: Enter the number of your customer account held with the supplier.
   • More information to show on Purchase Order: Enter any other information about the supplier that you want to appear on the purchase order.
   Supplier and Tax Shipping Settings
   • Tax Name: Enter a name for the tax that will be incurred when ordering from your supplier.
   • Tax Rate: Enter the tax rate.
   • Default Shipping Amount: Enter the standard amount that your supplier charges for shipping.
   • Apply Tax to Shipping: Tick this checkbox if you are charged tax on shipping by your supplier.
   • Display Address on Purchase Order PDF: Tick this checkbox if you want the address specified in your DecoNetwork account settings to be displayed in the Purchase Order PDF.
   • Use Account Details as Bill to Address on Purchase Order PDF: Tick this checkbox if you want the address specified in your DecoNetwork account settings to be used as the billing address on the Purchase Order PDF.
5. When you are done, click Save.

To edit a supplier:

1. Log into your DecoNetwork Website.
2. Browse to Admin > Products > Supplier Account Details.

   The list of available suppliers is displayed.

   

   In the “Live Ordering” column, “Not Setup” indicates that the supplier supports live purchase ordering.

   The “Supplier Inventory Levels” column indicates whether the supplier supports inventory level checks.

   • "Not Available" means that inventory level checking is not supported.
   • "Not Setup" means that inventory level checking is supported, but live ordering is not set up.
   • "In Use" means that inventory level checking is supported and is in use.
3. Click Edit next to the supplier you want to edit.
4. Update the details for the supplier.
   
   Supplier Details
   • Supplier Name: Enter the name of the supplier you have an account with.
   • Description: Enter a description for the supplier.
   • Address: Enter the supplier's address.
   Pricing
   • Price to use: Select the pricing system that the supplier uses:
     • Piece: a fixed rate charged for each product unit.
     • Case: a rate charged for a set number of items packaged together.
     • Dozen: a rate charged for a set of 12 units.
   • Update Conversion Rate: If the supplier uses a different currency to the currency you use on your website, prices will be converted using a conversion rate set by the supplier. Tick the checkbox if you want prices to be converted using the latest currency conversion rates.
   Supplier and Tax Shipping Settings
   • Tax Name: Enter a name for the tax that will be incurred when ordering from your supplier.
   • Tax Rate: Enter the tax rate.
   • Default Shipping Amount: Enter the standard amount that your supplier charges for shipping.
   • Apply Tax to Shipping: Tick this checkbox if you are charged tax on shipping by your supplier.
   • Display Address on Purchase Order PDF: Tick this checkbox if you want the address specified in your DecoNetwork account settings to be displayed in the Purchase Order PDF.
   • Use Account Details as Bill to Address on Purchase Order PDF: Tick this checkbox if you want the address specified in your DecoNetwork account settings to be used as the billing address on the Purchase Order PDF.
5. If you want to set up live ordering (if available), scroll to the bottom of the page and tick the Use Live Ordering checkbox.

   The fields for setting up live ordering will appear.

   
6. Configure the live ordering settings.

   The fields will differ depending on the supplier you are configuring.

   • Account Code: Enter the unique code of your customer account held with the supplier.
   • Account Number: Enter the number of your customer account held with the supplier.
   • API Key: Enter the unique identifier used to authenticate your account with the supplier. Contact the supplier to obtain the API Key.
   • Customer Number: Enter the identifying number of your customer account held with the supplier.
   • User Name: Enter the username assigned to your account.
   • Password/User Password: Enter the password specified for your account.
   • Mode: Set whether live ordering is live or in testing mode:
     • Testing: Purchase orders will not be automatically emailed to your supplier.
     • Live: Purchase orders will be automatically emailed to your supplier.
   • Office Code (SanMar only): Enter the code of your office to which you want products to be shipped.
   • Default Carrier (alphabroda only): Select the preferred carrier you would like to be used by default when you create a purchase order in Business Hub.
   • Default Delivery (PenCarrie only): Select the default delivery option to use when creating purchase orders.
   • Default Delivery Service (BTC activewear only): Select the preferred delivery service you would like to be used by default when you create a purchase order in Business Hub.
   • Allow Fallback Service Delivery (BTC activewear only): Choose if you want to allow BTC to use a fallback delivery service when placing orders in case the default delivery service is not available.
   • Default Fallback Service Delivery Type (BTC activewear only): Select the type of delivery fallback service you want BTC to use if allowing a fallback service.
     • Fastest Standard: Select this option if you want to use the fastest delivery option as a fallback service.
     • Cheapest Standard: Select this option if you want to use the cheapest delivery option as a fallback service.
   • Default Order Type Override (BTC activewear only): Select the default order type override you want BTC to use if not using the 'Standard' order type.
   • Delivery Tracking Email (BTC activewear only): Enter the email address that you want to use for delivery tracking.
   • Delivery Tracking SMS (BTC activewear only): Enter the phone number that you want to use for delivery tracking.
   • Default Shipping Method: Select the shipping method you want to be used to ship products that you order.
   • Default Allow Split Shipping (alphabroda only): Choose if you want to allow orders to be sourced from multiple warehouses if a single warehouse cannot fulfill an order.
   • Default Email Address for Confirmation (alphabroda only): Enter the default email address you want to use for purchase order confirmations.
   • Email when Purchase Order completed by PenCarrie (PenCarrie Only): Choose if you want an email notification to be sent when a new purchase order has been completed.
   • Email address to use when Purchase Order completed (PenCarrie Only): Enter the email address you want PenCarrie to send notifications to when a new purchase order has been completed.
   • Default Warehouse: Select the warehouse where you want products to be shipped from.

     Choose the warehouse nearest to your business to ensure the lowest shipping costs.

   • Auto Select Warehouses (S&S Activewear only) Optional: lets you select the warehouses that you only want products to be shipped from if "Auto Select" is selected as the Default Warehouse option. If none are selected, all warehouses will be included as auto-select options.

     Choosing the "Auto Select" option as the Default Warehouse option, allows S&S Activewear to fulfill purchase orders that require items from more than one warehouse by splitting the purchase order across multiple warehouses. Multiple invoice numbers will be generated against the purchase order.

   • Auto Select Warehouse Preference (S&S Activewear only) Optional: lets you choose the condition under which the warehouse will be selected if "Auto Select" is selected as the Default Warehouse option.
     • Fewest: Select this option if you want to use the warehouse that will ensure delivery in the fewest days.
     • Fastest: Select this option if you want to use the warehouse that will ensure the fastest delivery.

     Fewest will be used as the default option if no option is selected.

   • Auto Select Warehouse Fewest Max Days in Transit (S&S Activewear only) Optional: Lets you specify the maximum number of days you want orders to be in transit when the "Fewest" preference is used. The supplier will switch to the "Fastest" preference if the days in transit is greater than the value specified. The default number of days is 2 if no value is specified.

   A new live purchase order driver has been implemented for BTC in V8.504. The old implementation has been deprecated. If you are currently using the old implementation you will need to re-configure the settings in order to use the new API. New passwords and API keys will need to be obtained from BTC.

7. When you are done, click Save.

To delete a supplier:

1. Log into your DecoNetwork Website.
2. Browse to Admin > Products > Supplier Account Details.

   The list of available suppliers is displayed.

   
3. Click on the Delete button for the supplier you want to delete.

   A confirmation popup is displayed.

   
4. Click OK.