Enable SmartPO for AlphaBroder Canada to automatically pull live inventory and your account-specific pricing into Business Hub, and to submit purchase orders directly to AlphaBroder via SmartPO. This guide walks you through prerequisites, setup, best-practice tips, and troubleshooting so you can go live with confidence.
In this article
- Prerequisites
- Why enable SmartPO
- Enable SmartPO for AlphaBroder Canada
- Best-practice tips
- Troubleshooting
- FAQs
- Additional resources
Prerequisites
- Admin access to your DecoNetwork site.
- An active AlphaBroder Canada account with:
- Account Number
- Username & Password for SmartPO/API
- Ability to confirm default tax, shipping, and (if applicable) currency conversion settings for supplier POs.
Why enable SmartPO
- Fewer stock surprises: Pulls live availability from AlphaBroder Canada during purchasing.
- Accurate costs: Uses your account-specific pricing on POs.
- Faster purchasing: Creates and sends POs directly from Business Hub.
- Operational control: Options for split shipping and default carriers to match real-world fulfillment.
Enable SmartPO for AlphaBroder Canada:
- Log into your DecoNetwork Website.
- Browse to Admin → Products → Supplier Account Details.
The list of available suppliers is displayed.
Navigate to Supplier Account Details page
- Locate AlphaBroder Canada, and click Edit.
The supplier configuration page will be displayed.
AlphaBroder Canada Edit Supplier Page
- Edit the supplier details.
AlphaBroder Canada Supplier Details
- Supplier Name: The supplier name is automatically populated from the data supplied by AlphaBroder Canada. This field is not editable.
- Description: The description is automatically populated from the data supplied by AlphaBroder Canada. This field is not editable.
- Address: The supplier's address is automatically populated from the data supplied by AlphaBroder Canada. This field is not editable.
- Purchase Order Email: The purchase order email is automatically populated from the data supplied by AlphaBroder Canada. This field is not editable.
- Account Number: Enter the number of your customer account held with AlphaBroder Canada.
- More information to show on Purchase Order: Enter any other information about the supplier that you want to appear on the purchase order.
Note: Some supplier identity fields are managed by DecoNetwork and may not be editable.
- Edit the pricing settings.
Set pricing unit and currency conversion behavior.
-
Price to use: Select the pricing system that AlphaBroder Canada uses:
- Piece: a fixed rate charged for each product unit.
- Case: a rate charged for a set number of items packaged together.
- Dozen: a rate charged for a set of 12 units.
If the supplier uses a different currency than the currency you use on your website, prices will be converted using a conversion rate set by the supplier. A note will be displayed informing that prices will be converted from the catalog currency to your currency and indicate the rate of conversion.
If there is a change to the commission rate, the following options will become available:
- Keep current conversion rate (XX.XX%): Select this option if you want prices to be converted using the current conversion rate indicated in the brackets.
- Update to latest conversion rate (XX.XX%): Select this option if you want prices to be converted using the latest conversion rate indicated in the brackets.
Set pricing unit and currency conversion behavior.
Tip: If your finance team maintains exchange rates centrally, select the option that preserves your configured site-wide rate.
-
Price to use: Select the pricing system that AlphaBroder Canada uses:
- Edit the supplier tax and shipping settings.
Confirm tax, shipping, and PO display options to match your policy.
- Tax Name: Enter a name for the tax that will be incurred when ordering from AlphaBroder Canada.
- Tax Rate: Enter the tax rate.
- Default Shipping Amount: Enter the standard amount that AlphaBroder Canada charges you for shipping.
- Apply Tax to Shipping: Tick this checkbox if you are charged tax on shipping by AlphaBroder Canada.
-
Use default Purchase Order Email: Keep this checkbox ticked if you want the purchase order email specified under the supplier details to be used for purchase orders. Untick the checkbox to specify an alternate email.
- Display Address on Purchase Order PDF: Tick this checkbox if you want the address specified in your DecoNetwork account settings to be displayed in the Purchase Order PDF.
- Use Account Details as Bill to Address on Purchase Order PDF: Tick this checkbox if you want the address specified in your DecoNetwork account settings to be used as the billing address on the Purchase Order PDF.
- Scroll down to the SmartPO Integration Settings section and tick the Enable SmartPO Integration checkbox.
The fields for setting SmartPO Integration will appear.
Enable SmartPO and provide your integration credentials.
- Configure the SmartPO integration settings.
- Account Number: Enter the number of your customer account held with AlphaBroder Canada.
- Username: Enter the username assigned to your account.
- Password: Enter the password specified for your account.
- Default Carrier: Select the preferred carrier you would like to be used by default when you create a purchase order in Business Hub.
-
Default Allow Split Shipping: Choose if you want to allow orders to be sourced from multiple warehouses if a single warehouse cannot fulfill an order.
What is Split Shipping? Allows items to be sourced from multiple AlphaBroder warehouses on the same PO when inventory is spread across locations.
- Default Email Address for Confirmation: Enter the default email address you want to use for purchase order confirmations.
- Click on the Test Settings button to test the credentials and connection.
- Click Save when you are done.
Warning: Invalid credentials or an incorrect Account Number will prevent live pricing/stock and PO submission. Always test before saving and placing live orders.
Best-practice tips
- Lock down credentials: Store SmartPO credentials securely; restrict access to Admins.
- Align currencies: If AlphaBroder uses a different currency, document who updates the conversion rate and how often.
- Use split shipping intentionally: Allow it when it shortens lead times; disable if you need single-origin shipments for accounting or receiving simplicity.
- PO PDF clarity: Show only the fields suppliers need; keep your internal notes separate.
- Audit periodically: Re-test SmartPO if you change passwords, carriers, or tax policies.
Troubleshooting
| Error / Symptom | Likely cause | How to fix |
|---|---|---|
| “Invalid credentials” on Test Settings | Username or password incorrect; credentials expired; account permissions not enabled | Verify with your AlphaBroder Canada admin/portal; reset the SmartPO/API password; re-enter and test |
| “Account number not recognized” | Account Number typo or wrong account | Copy the number directly from your AlphaBroder statement/portal; save and re-test |
| Live price/stock not appearing on PO | SmartPO not enabled, test never succeeded, or session expired | Revisit SmartPO Integration Settings, re-enable, Test Settings, then Save |
| Unexpected unit pricing (e.g., per case vs per piece) | Pricing basis not aligned with supplier terms | Adjust Pricing Settings to the correct unit (Piece/Case/Dozen) and save |
| Totals off when supplier is foreign currency | Stale conversion rate; site vs supplier rate mismatch | Update or lock the Conversion Rate per your finance policy; re-price the PO |
| PO fails when split shipping is on | Carrier or warehouse rule conflict | Try turning Split Shipping off and select a universal Default Carrier |
Tip: If errors persist, capture a timestamp and the PO number (or Test Settings result) before contacting support—this speeds up diagnosis.
FAQs
Does SmartPO change my selling prices?
No. SmartPO affects supplier purchasing (live stock and your account-specific costs), not your storefront pricing.
Can I use SmartPO without split shipping?
Yes. Leave Allow Split Shipping disabled to force single-origin sourcing.
Do I need to re-test after changing passwords?
Yes. Any credential change requires you to Test Settings and Save again.
Where do SmartPO prices show?
In Business Hub → Purchase Orders when you create or update a supplier PO to AlphaBroder Canada.
Additional resources
- Manage Suppliers
- Create automatically consolidated purchase order by supplier
- Manually create purchase order
- Supplier Product Pricing & Markup
Still have questions? Use the Search Tool at the top of the page to find more related guides. Need help? Click the icon to submit a support ticket—our Client Services team is ready to assist!
Comments
0 comments
Please sign in to leave a comment.